by McKenzie Rickman | Feb 14, 2022 | Employees, Management
No matter what industry you are in, it’s normal for employees to come and go. Some employees leave their job because they may have found a better job opportunity. Others leave because they’re retiring, they’ve been let go, or even due to illness. Although they’re...
by McKenzie Rickman | Feb 14, 2022 | Collections, Regulations
As we’ve covered repeatedly on TCPAWorld, one of the most unfair things about this whacky TCPAWorld of ours is that individual employees, officers, and directors of companies that violate the TCPA can be sued directly for conduct they took on behalf of their employer....
by McKenzie Rickman | Feb 7, 2022 | Business, Employees
What if we treated new employees like new customers? It’s a provocative question worth considering. In a time when finding, hiring and retaining talented employees is harder than ever, we need to look at how little we spend to turn these employees into...
by McKenzie Rickman | Feb 7, 2022 | Business, Improvement, Performance
No doubt you are working on many challenges daily, but are they the right things for your business? I hear too often from business owners and entrepreneurs that they are bombarded by so many requests and problems, that they have trouble sorting out the daily...
by McKenzie Rickman | Feb 7, 2022 | Employees, Leadership, Management
Us/them thinking comes naturally to everyone, even children. Imagine giving blue shirts to one group of children and yellow to another. Us/them thinking will animate perception quickly. Children think, ‘My group is better than your group.’ One researcher proved this....