In an era of endless disruption, the word feels increasingly dated. Every year, the professional wordsmiths and gatekeepers of various dictionaries announce their lists of new words deemed to be in sufficiently wide use as to warrant their blessing and inclusion. Among Merriam-Webster’s new...
We’ve all been there. You needed the cash or the prestige tied to a new client - but they weren’t really a good fit for your services to begin with. Once their payment hits your account, how do you motivate yourself to work with them? How do you reconcile with yourself potentially under-serving...
Fortune asked 25 of the sharpest minds to weigh in on the epic, disruptive, thrilling, terrifying, and fascinating ideas that will mold the next decade. The future is now. Economy and Markets 1. Mariana Mazzucato Business and government will - gasp! - work together again. Warning signs that the...
From freelance and flexible work to chatbots, 2020 is poised to be a year of continued change. Over the past few years, the workplace has changed almost beyond recognition. With an increase in freelancers, more remote workers than ever, and advances in technology all shaping the way we work, the...
Getting rid of employees is the last thing you want to do, but not doing so could actually hurt your retention. We know it's a buyer's market when it comes to filling job openings. With unemployment at a nearly 50-year low, we leaders have to up our game to attract candidates. We know...
Just because everyone else does a terrible job, it doesn't mean you have to. As a human resources geek, I have many friends who are also in HR, and I hang out in lots of HR groups. One of the things that fascinates me is the disconnect between how we see ourselves and how we see things when we're...
Criminals are using AI-generated audio to impersonate a CEO's voice and con subordinates into transferring funds to a scammer's account. So-called deepfake voice attacks could be the next frontier in a scam that's cost US businesses almost $2bn over the past two years using fraudulent email. The...
When entrepreneurs talk about the risks their businesses face, they most frequently mention concerns in areas such as capital (e.g., having enough to fund operations or growth), competition (e.g., being able to stay ahead of what their competitors are doing), or the economy (e.g., being prepared...
With uncompensated care growing alongside the prevalence of high-deductible plans, providers are looking for ways to collect on unpaid bills. Piedmont Health is requiring patients who will responsible for their entire bill to pony up a quarter of the amount before receiving non-emergent services....
In agile, complex, collaborative organizations, there is a direct connection between the quality of information flow and the quality of results. Shared context (or shared consciousness as described in the great book Team of Teams by General McChrystal) is a fundamental requirement for smart...
At the turn of a new year, after the parties have ended and we return to our daily lives, people over the world consider how the next 365 days can be even better. We write down our New Year's resolutions and think about what we can to do to improve our health, happiness and prosperity. The same...
Why It's Necessary for Organizations, and When to Make Exceptions A chain of command, or command hierarchy, is the relationship between personnel in terms of responsibility and authority. It’s a ready-made structure for delegation of authority to accomplish the organization’s mission. That’s true...