You love giving answers, but great answers to wrong questions are wearisome. Irrelevance is annoying.Wrong questions: Don’t expect honest responses for accusations. “Why did you do that?” might feel genuine to you, but coming from the boss it’s an accusation. Don’t deflect with fake curiosity....
Brands ranging from DoorDash to Arlo have created podcasts for employees over the past few years in an effort to keep remote workers connected. Virtual all-hands meetings, spending hours in training sessions via Zoom, and way-too-long emails from your CEO are so 2020. The pandemic caused execs to...
Many firms set September as a deadline to start enforcing in-person work policies. Not everyone is upset. Returning to the office is supposed to be a drag. But for many employees, the recent push to resume in-person work is proving to be something unexpected: a positive experience. Call them the...
Each week it seems there are more companies announcing layoffs and hiring freezes. At the same time, recruiters across industries are still struggling to fill positions. Even though hiring efforts look different now compared to the inflated salary offers of the last year, applicants can still find...
Many employees who joined the Great Resignation are discovering the grass isn't greener. (And the companies that hired them have regrets as well.) When management professor Anthony Klotz coined the term the "Great Resignation" in May 2021, he unleashed a tsunami of think pieces. For the past year,...
The Great Resignation forced leaders to think of effective ways and alternatives to retain staff. Here are the main takeaways employers should have grasped by now. There is no denying that the world has shifted during the height of the pandemic. In the years 2020 to 2021, there has been a historic...
Julie Diaz stepped down from her job as a legal secretary last spring. Her retirement ended up being short, and not so sweet. Now 70, Diaz is working day and night. She took a job in March at Home Instead, a U.S. home care provider for seniors. Diaz works 12-hour overnight shifts in Phoenix taking...
People keep quitting at record levels, yet companies are still trying to attract and retain them the same old ways. New research identifies five types of workers that employers can reach to fill jobs. It’s the quitting trend that just won’t quit. People are switching jobs and industries, moving...
A bad hiring decision is expensive. Replacing an employee costs companies anywhere from thousands of dollars to hundreds of thousands of dollars. And this might just be the tip of the iceberg, as a poor hire will also have indirect costs, for example in regards to morale and company culture. But...
According to a recent Wall Street Journal survey, small businesses are losing confidence in the United States' economy, with 57% bracing for economic conditions to worsen in the next 12 months. Among the challenges of inflation, supply chain issues, rising interest rates and labor shortages is the...
The father of psychoanalysis had a theory about love and work—lieben und arbeiten—which offers great opportunity for leaders willing to consider it. Business leaders are constantly presented with warnings about new trends, often accompanied by prescribed actions that must be taken to avoid serious...
Establishing business relationships can be every bit as confusing and frustrating as it is essential. There are several kinds of potential stakeholders you need to account for, and each connection requires some degree of individual attention and effort. Still, some underlying principles can be...