The Great Resignation. Record-high job openings. Employee burnout. It’s more difficult than ever to attract and retain top talent. In the struggle to determine what employees want, many employers may wish they had the ability to read employees’ minds -- like the character in the movie "What Women...
We spend so much time lauding standout workers. But the average worker is just as important – so why don't they get their due? In our career-driven culture, there’s a familiar narrative about the office superstar. They’re the stand-out employee with the best reputation and the biggest ideas; the...
When key employees resign or are fired, this can set off a chain reaction known as 'turnover contagion'. This may especially be the case during the pandemic and Great Resignation. It’s been years since I last quit a job, but I remember it well. When our boss announced abruptly that she was leaving...
The best benefit of effective coaching is improved employee engagement. The pillar of every successful business is happy employees, and effective coaching is a crucial ingredient to satisfied employees. Effective coaching leads to improved performance, knowledge transfer, skill improvement, and...
An effective onboarding process is crucial to developing a productive and engaged workforce. After the catastrophic pandemic in 2020, this year is giving hope to professionals and organizations across the world. Companies are implementing new trends and practices to ensure that their business...
Dear Brittney, I have a direct report. He is very volatile, not at all a team player. Everyone gets along great in the department except him. He always tries to point out everyone’s faults but not his own. He is very difficult to talk to. How can I overcome this? Signed,Leader of Difficult Direct...
As workers get ready to return to the office, the workplace that will welcome them will be drastically different than what they remember pre-pandemic. While the spread of the highly contagious Covid delta variant has pushed back the return-to-office plans of companies like Amazon, Apple, Facebook,...
Improve employee retention by having these three one-on-one meetings with your staff once a month. We all want to improve employee retention. The question is how? Our knee-jerk answers to this question can feel opaque. Pay, perks, and promotion opportunities could matter… but to what degree?...
The tips in this article will help you determine whether terminating or retaining a toxic employee is the right choice. As a business owner, you want to mold your workers into a dream team. Ideally, they will work together enthusiastically and give a rock star performance. But sometimes you may...
“I do not intend to ever again work in an office.” Offices are increasingly bringing their employees back on site, and some people just don’t want to go. We’ve heard rumblings for a while now that workers are quitting, or threatening to quit, if they can’t continue to work from home. That’s...
Companies that keep the best people on their team know that every employee's healthy work-life balance is different. In the spring of 2020, millions of people were losing their jobs as the pandemic shuttered entire industries and sectors. Individuals who remained employed craved job security, so...
When you’re a leader, you rely on your team members to tell you the truth so you can make thoughtful decisions and feel confident that you know what’s going on. Most of them repay your trust with truthfulness (marked, on occasion, with a bit of self-serving spin). But sometimes, you’re faced with...