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Tips to Help Train New, Existing Employees

Tips to Help Train New, Existing Employees

Listen to the Webinar Recording or Download a Copy BelowTraining collectors, whether they be new hires or seasoned veterans in need of a refresher, is an expensive process for collection agencies. Not only does the trainer have to be paid, but every minute that a collector is not on the phone...

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How Training Has Changed During COVID-19

Listen to the Webinar Recording or Download a Copy BelowHiring and training a new employee is like building the foundation for a house. If it’s done correctly, the house will proudly stand the test of time. If it’s done incorrectly, it won’t stand a chance and will cause nothing but headaches for...

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Agency Executives Share Tips to Help Hire the Best Collectors

Listen to the Webinar Recording or Download a Copy BelowIn today’s job market, individuals can be a lot pickier about where they work. Hundreds of resumes that are submitted turn into a handful of viable candidates who actually show up for the interview, and maybe one or two people accept an offer...

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