News & Tips
Rethinking New-Manager Development: An Operating System to Support Success
Imagine you are tapped on the shoulder to lead an upcoming training program for a cohort of soon-to-be first-time managers in your organization. You're probably flattered, excited and just a bit nervous. While you've been successful as a manager, it's daunting to think about how you will translate...
Why We Live in a Golden Age of Innovation
Despite horrific daily headlines, the important news is that we are living in a golden age of innovation. It has been called “the digital age”, among other names, although that label is wrongly taken to imply that this is just about technology. In reality it’s a combination of both new...
Why You Need to Stop Fighting Arrogance
Arrogance is a beast that never tires, never stops, and can’t be defeated. It never compromises. Arrogance never cohabitates with your best self. Arrogance is an enemy that dilutes the joys of life and degrades the value of others. Arrogance tells you: You’re right when you’re wrong. Talk when you...
‘Turnover Contagion’: The Domino Effect of One Resignation
When key employees resign or are fired, this can set off a chain reaction known as 'turnover contagion'. This may especially be the case during the pandemic and Great Resignation. It’s been years since I last quit a job, but I remember it well. When our boss announced abruptly that she was leaving...
How Real Leaders Coach Their Employees For Success
The best benefit of effective coaching is improved employee engagement. The pillar of every successful business is happy employees, and effective coaching is a crucial ingredient to satisfied employees. Effective coaching leads to improved performance, knowledge transfer, skill improvement, and...
4 Building Blocks for a Successful Remote Employee Onboarding Process
An effective onboarding process is crucial to developing a productive and engaged workforce. After the catastrophic pandemic in 2020, this year is giving hope to professionals and organizations across the world. Companies are implementing new trends and practices to ensure that their business...
Collectors Share Tips to Help Establish Connections with Consumers
Conversations between collectors and consumers are like snowflakes, in that each of them are unique and one-of-a-kind in their own way. Consumers can be hostile, skittish, uncertain, embarrassed, aggressive, confused, or some combination of any or all of those emotions. Making any of those types...
Why B2B Branding Is More Important Than Ever
For years, B2B brands invested more in sales and product than in brand marketing. The conventional wisdom was that superior specs and personal relationships would win the day. Today, however, it's clear that strong branding is crucial in B2B, where it enhances the effectiveness of...
4 Mistakes New Leaders Make
Welcome to leadership. Welcome to your newly appointed position as the team leader. Or if you’ve been in leadership for a while, welcome to the realization that we are always growing and learning as leaders. And part of that growth involves examining our past beliefs and actions and considering...