News & Tips
for Business ProfessionalsAgency Executives Share Tips to Help Hire the Best Collectors
In today’s job market, individuals can be a lot pickier about where they work. Hundreds of resumes that are submitted turn into a handful of viable candidates who actually show up for the interview, and maybe one or two people accept an offer and make it through lunch on the first day. Finding...
Forget Email: Scammers Use CEO Voice ‘Deepfakes’ to Con Workers into Wiring Cash
Criminals are using AI-generated audio to impersonate a CEO's voice and con subordinates into transferring funds to a scammer's account. So-called deepfake voice attacks could be the next frontier in a scam that's cost US businesses almost $2bn over the past two years using fraudulent email. The...
The Definitive Guide to Lead Generation: 6-Steps to a Winning Lead-Gen Process
For many organizations today, lead generation is the Achilles’ heel of business development. They spend tons of money to hire closers — salespeople who are fired up and ready to close business — but they aren’t generating enough leads to keep them busy. How can your organization build a lead...
Shot Across the Bow: “Parroting” TCPA Allegations from “Case to Case” May Be Subject to Sanctions
The Middle District of Florida just issued a sternly worded warning to TCPA plaintiffs and their counsel, stating that pre-suit investigations are a necessary pre-requisite to filing their claims – otherwise sanctions may be warranted. In Tormenia v. Lvnv Funding, 2019 U.S. Dist. LEXIS 12662 (M.D....
Eight Ways to Encourage Cybersecurity Compliance Among Employees
For most modern organizations, cybersecurity has become a top priority. From basic protocols like firewalls and two-factor authentication to restricted administrative and network access, companies are taking steps toward tighter security in order to avoid becoming the next victim of a corporate...
Managing Millennials, the Path to Success for Your Business
There are millions of millennials around the U.S. Despite their tainted reputation, it's time we realize the facts of what it really means to be Generation Y. Want to succeed in growing your business? Then one skill you’d be wise to learn is how to manage and motivate millennials. After all,...
6 Interview Questions to Ask When Short on Time
Delving into a candidate’s motivators as well as asking frank, focused questions are two of the many strategies that Nanette Foster applies to her recruiting success. As the president and electrical manufacturing recruiter for Foster Conner Recruiting, Foster vets candidates for original equipment...
This Overlooked Hiring Risk Cost an Entrepreneur $100,000 in 5 Months. Here’s How You Can Avoid It
When entrepreneurs talk about the risks their businesses face, they most frequently mention concerns in areas such as capital (e.g., having enough to fund operations or growth), competition (e.g., being able to stay ahead of what their competitors are doing), or the economy (e.g., being prepared...
Providers Flexing Their Debt Collection Muscles
With uncompensated care growing alongside the prevalence of high-deductible plans, providers are looking for ways to collect on unpaid bills. Piedmont Health is requiring patients who will responsible for their entire bill to pony up a quarter of the amount before receiving non-emergent services....