What should collectors do when they make a mistake and the consumer doesn’t notice it? Beth Conklin from State Collection Service and Mike Gibb discuss how this situation should be handled.
Training Bytes – Episode 7
![Training Bytes Training Bytes](https://i0.wp.com/peakrevenuelearning.com/wp-content/uploads/2023/05/Training-Bytes.jpg?fit=1280%2C720&ssl=1)
What should collectors do when they make a mistake and the consumer doesn’t notice it? Beth Conklin from State Collection Service and Mike Gibb discuss how this situation should be handled.