News & Tips
for Business Professionals
The 9 Elements that Make Top Employee Training Programs So Successful
Whether you are training your new employees or upskilling the knowledge of the existing employees, the effectiveness of your corporate training programs has a major impact on the results. A well-designed training course can lead to increased productivity and customer satisfaction. On the other...
Training Bytes – Episode 2
What should collectors do when consumers say they can't make any payment toward a debt? Greg Ruffino of Williams & Fudge and Mike Gibb discuss how this objection should be handled. Source: AccountsRecovery.net
Why Learning and Development is Now a Competitive Differentiator
More than half the workforce says they need more training to perform better in their current roles. How are companies responding? Workforce training, always a significant player behind the scenes in a company’s success, is about to have its day in the limelight. According to a new study, employees...
The Spacing Effect: How to Improve Learning and Maximize Retention
We are not taught how to learn in school, we are taught how to pass tests. The spacing effect is a far more effective way to learn and retain information that works with our brain instead of against it. Find out how to use it here. Every perception is to some degree an act of creation, and every...
Training Bytes – Episode 1
What should collectors do when consumers claim they are the victims of identity theft? Michael Jeselnik of Carter-Young and Mike Gibb discuss how this situation should be handled. Source: AccountsRecovery.net
8 Employee Training Tactics That Actually Work
Use these eight training tactics to create an engaging and successful employee training program. An effective employee learning and development program can lead to higher employee retention. Employee training programs should be customized to fit the needs of each employee. Survey your employees to...
What is the Testing Effect, and How Does it Affect Learning, Knowledge, and Retention?
What Is the Testing Effect? By testing your memory, you not only assess what you know but also enhance later retention. This is not news. In 1620, Francis Bacon wrote, “If you read a piece of text through twenty times, you will not learn it by heart so easily as if you read it ten times while...
3 Ways to Invite Dynamic Interaction in Zoom Training
Even motivated learners can succumb to the temptation to tune out, especially if they sense that their participation doesn’t matter and no one will notice if they stop. Here are tips to create more connection. Learning is not a spectator sport. At least, it shouldn’t be. One challenge in virtual...
The Forgetting Curve
If it wasn’t for the ‘forgetting curve’, you’d remember everything you’ve ever been taught. You’d be a genius on a level that would make Einstein envious. This makes the forgetting curve the arch-nemesis of learning and development (L&D) departments across the globe. But wouldn’t life be...