News & Tips
for Business Professionals
Are You Avoiding a Difficult Conversation?
A number of years ago a mentor of mine said something really important to me. He told me that there is often one thing that stands between me and the kind of relationships I really want to have. When I asked what that was, he said, “It’s usually a ten-minute, sweaty-palmed conversation that...
Integrity is Foundational to Leadership
In May of 2005, Andy Roddick, one of the top tennis players in the world at the time, was a favorite to win the Italian Masters tournament. Early on, Roddick’s skill was on full display: He beat his opponent Fernando Verdasco in the first set. He was winning the next set too; on the match point,...
Don’t Scare Off Potential Hires with a Frustrating Application Process
Lauren Van Duyn has changed jobs only a handful of times in her 11-year career, but she remembers how painful it was to submit applications at certain employers. “Many times, I quit mid-application and went back to it later or just never came back to it,” Van Duyn, recruitment manager at HR tech...
Leading People with Steel or Velvet – A Critical Leadership Practice
Triple crown leaders—those who aspire to build excellent, ethical, and enduring organizations—have learned to go beyond their natural leadership style, flexing between what we call “steel and velvet,” the hard and soft edges of leadership, depending on the situation and the people involved. Steel...
Beware the Hazards of Email
It’s a lesson we have to relearn: tone and intent can easily get lost in translation. As we start the New Year trying to figure out new workplace arrangements (hybrid or not?) and tech innovations (bots like the AI-based ChatGPT), it’s important to remember a key lesson about one of the core...
9th Circuit Holds TCPA Autodialer Must Generate and Dial Random or Sequential Phone Numbers
The U.S. Court of Appeals for the Ninth Circuit recently affirmed the trial court’s dismissal of a putative class action suit brought under the federal Telephone Consumer Protection Act because another panel of the Ninth Circuit had previously held that an autodialer must generate and dial random...
FTC Proposes Rule that Would Ban Employee Non-Compete Clauses
The Federal Trade Commission proposed a rule Thursday that would ban U.S. employers from imposing noncompete clauses on workers, a sweeping measure that could make it easier for people to switch jobs and deepen competition for labor across a wide range of industries. The proposed rule would...
‘Quiet Hiring’ Will Dominate the U.S. in 2023, Says HR Expert — And You Need to Prepare for It
A new year is here, and with it, a new workplace phenomenon that bosses and employees should prepare for: quiet hiring. Quiet hiring is when an organization acquires new skills without actually hiring new full-time employees, says Emily Rose McRae, who has led Gartner’s future of work research...
Why Digital Upskilling is No Longer Optional
Despite early signs of a hiring cool-down in certain sectors, many business leaders are still reporting higher-than normal turnover. To combat this, many companies have turned to offering more competitive salaries and benefits packages, as well as flexibility in how, where, and when employees can...