News & Tips
for Business Professionals
Understanding How Management Training is Different from Regular Training
Teaching someone to be a collector is a fairly straightforward process because you know at the end of the training, you want those individuals to be able to collect debts compliantly, empathetically, and persuasively. Teaching someone to be a manager is an entirely different process because at the...
These 8 Behaviors are Sabotaging Your Meetings
Meetings can be useful, but only when meeting organizers aren’t doing these things. When it comes to common work complaints, “having too many meetings” often tops the list. But what if the problem isn’t meetings themselves? What if the planner and attendees are making them worse than they have to...
Giving and Receiving Compliments – An Important Leadership Practice
Many people struggle with giving and receiving compliments. That’s a shame. High-performance teams are superb at this skill, and praise can make a big difference in motivation. What’s wrong with this exchange? Sam: “Amy, you did a great job on that rush project last week.” Amy (looking away and...
What is Skills-Based Hiring, and What Does it Mean for You?
College degrees are a common signal for hiring managers. They’re better thought of as noise. So argues Dan Finnigan, whose career spanning many of the web’s largest early online hiring platforms — from CareerBuilder and HotJobs to a decade as CEO of Jobvite — led to him being called the “godfather...
When and How Monitoring Employees Can Help Boost Productivity
Tracking your team’s computer usage offers valuable insights on where there could be room for improvement. But be mindful of privacy issues and micromanagement risks. As work habits evolve, some managers are opting to monitor employee computer activity and the movement of company data. In fact,...
How to Make Better Decisions
Decision-making is one of the most important things leaders do. We expect leaders to be decisive. We expect them to make good decisions. Unfortunately, most of the writing on decision-making and a whole lot of practice is oversimplistic, with “bias for action” replacing good sense. There are...
Engage Your Employees with Better Cybersecurity Training
Cybercriminals use a variety of tactics all at once and are constantly innovating. Organizations need to do the same and take a multidimensional approach to cybersecurity because biannual training videos aren’t enough to engage employees or protect your business. Is your cybersecurity strategy...
How to Improve the Development of Your High Potential Employees
Part of the development process for high potentials should include a focus on wellness and the importance of work/life balance. Although it may seem like a modern problem, the truth is that employers are always in drastic need of more inclusive and collaborative leaders who can drive business...
Never Answer the Question You’re Asked Until You Do 3 Things
You love giving answers, but great answers to wrong questions are wearisome. Irrelevance is annoying.Wrong questions: Don’t expect honest responses for accusations. “Why did you do that?” might feel genuine to you, but coming from the boss it’s an accusation. Don’t deflect with fake curiosity....