More than half the workforce says they need more training to perform better in their current roles. How are companies responding? Workforce training, always a significant player behind the scenes in a company’s success, is about to have its day in the limelight. According to a new study, employees...
Use these eight training tactics to create an engaging and successful employee training program. An effective employee learning and development program can lead to higher employee retention. Employee training programs should be customized to fit the needs of each employee. Survey your employees to...
Even motivated learners can succumb to the temptation to tune out, especially if they sense that their participation doesn’t matter and no one will notice if they stop. Here are tips to create more connection. Learning is not a spectator sport. At least, it shouldn’t be. One challenge in virtual...
It may be unintentional, but proximity bias is a growing reality in the hybrid workplace — and HR leaders want to be sure it doesn’t happen. It’s a crisis of visibility: People in powerful, decision-making positions tend to treat employees who are physically closer to them more favorably than...
With many positions in high demand and short supply, some organizations are struggling to retain staff members while also attracting new hires. Employee satisfaction depends on several factors—salary, benefits, and scheduling being chief among them. Workplace culture is another, and its effect on...
In the new virtual workspace, gathering staff in a conference room to recognize a colleague for a job well done with a certificate or a free lunch has become obsolete. Just as many other aspects of the workplace have changed in the wake of the COVID-19 pandemic, so too have the ways employers...
The Great Resignation isn’t over even though it is subsiding. Despite highly publicized layoffs and fears of an economic downtown, 2022 was a record year for employee resignations. To attract and keep the best talent in a tight labor market, employers must figure out why people are quitting their...
The effects of the labor crisis are still unfolding and new challenges for leaders are emerging every day. Employees turning to ghosts has been on the rise lately. A ghost hire is when you interview a candidate, offer them the job and they accept — and then you never hear from them again! They...
First, understand the purpose of the conversation, which is trickier than it sounds. Your employee blows past a deadline. Again. Or they miss the mark in discussions with a client. Or they are driving their colleagues batty with unprofessional behavior. Whatever the problem, their performance is...
For a number of my executive coaching clients, it’s the time of year when they’re wrapping up annual performance review conversations. As is usually the case, some of those are easy and fun, and others are hard and stress-inducing. Whether they’re part of an annual cycle or, much more usefully, a...
Artificial intelligence can help hiring managers and recruiters discover talent, reducing the time it takes to get them onboard a company. But there are risks associated with a process often automated by a chatbot. Before employing artificial intelligence (AI) to find job candidates, Southwest...
There are four links in the chain of credibility. If one of them breaks, your credibility is broken — or was never secured in the first place. Whether you are an entrepreneur, manager, salesperson or any businessperson, having the trust of the people you serve is paramount. But you cannot earn...