Nearly everyone has a story about when a salesperson made their buying decision a breeze. The salesperson understood the business, asked well thought-out questions and listened (instead of just talking), connected the product or service to stated (or unstated but very real) needs, and grasped the...
As technology advances and workplace strategies evolve, there comes a need for professionals to align with these changes in terms of knowledge and skills. One of the best ways to enhance knowledge and skills is through training. Providing employees with relevant and consistent training can help...
There are many facets to measuring training success, each with unique potential to showcase value using metrics and application-based knowledge. For example, instructor-led training (ILT) might be measured with both surveys to measure feelings and assessments to measure understanding of the...
This helps employees, because it makes learning—even learning challenging things—feel approachable. And it helps the team, because everyone is constantly improving. Training new employees is tough. There’s so much industry - and company-specific knowledge you have to impart. There are so many...
How to effectively evaluate training has been a common challenge in the world of learning and development (L&D) for decades. Even though most training practitioners know that evaluation is important, have read articles about evaluation and have probably dabbled with a couple of models, little...
Adjust the 70/20/10 professional development model, perhaps closer to a 50/25/25 model. This could utilize the same technology that ushered in our new era of work and create more achievable benchmarks for in-person coaching. An employee’s professional development has long thrived on face-to-face...
During the 1980s and ‘90s, training departments at most corporations published tables and graphs that displayed training days, batch occupancy and trainer utilization as key metrics to indicate how well the department was doing. The mantra was: “Get them into the classroom and everything will be...
Creating a personalized training program can help keep top workers satisfied. The pandemic has caused millions of people to quit their jobs, leaving companies scrambling to find ways to hold on to their top employees and attract new ones. "Employers are getting a hard wake-up call around how...
Whether you are training your new employees or upskilling the knowledge of the existing employees, the effectiveness of your corporate training programs has a major impact on the results. A well-designed training course can lead to increased productivity and customer satisfaction. On the other...
More than half the workforce says they need more training to perform better in their current roles. How are companies responding? Workforce training, always a significant player behind the scenes in a company’s success, is about to have its day in the limelight. According to a new study, employees...
Use these eight training tactics to create an engaging and successful employee training program. An effective employee learning and development program can lead to higher employee retention. Employee training programs should be customized to fit the needs of each employee. Survey your employees to...
Even motivated learners can succumb to the temptation to tune out, especially if they sense that their participation doesn’t matter and no one will notice if they stop. Here are tips to create more connection. Learning is not a spectator sport. At least, it shouldn’t be. One challenge in virtual...