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Management
Every Employee Needs Sales Skills to Thrive

Every Employee Needs Sales Skills to Thrive

Nearly everyone has a story about when a salesperson made their buying decision a breeze. The salesperson understood the business, asked well thought-out questions and listened (instead of just talking), connected the product or service to stated (or unstated but very real) needs, and grasped the...

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The Importance of Training Employees: 11 Benefits

The Importance of Training Employees: 11 Benefits

As technology advances and workplace strategies evolve, there comes a need for professionals to align with these changes in terms of knowledge and skills. One of the best ways to enhance knowledge and skills is through training. Providing employees with relevant and consistent training can help...

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5 Steps to Make Ongoing Employee Training Enjoyable

5 Steps to Make Ongoing Employee Training Enjoyable

This helps employees, because it makes learning—even learning challenging things—feel approachable. And it helps the team, because everyone is constantly improving. Training new employees is tough. There’s so much industry - and company-specific knowledge you have to impart. There are so many...

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Measuring Training Outcomes and Impact

Measuring Training Outcomes and Impact

How to effectively evaluate training has been a common challenge in the world of learning and development (L&D) for decades. Even though most training practitioners know that evaluation is important, have read articles about evaluation and have probably dabbled with a couple of models, little...

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Reinventing Learning in a Remote Workforce

Reinventing Learning in a Remote Workforce

Adjust the 70/20/10 professional development model, perhaps closer to a 50/25/25 model. This could utilize the same technology that ushered in our new era of work and create more achievable benchmarks for in-person coaching. An employee’s professional development has long thrived on face-to-face...

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Measuring the Right Metrics to Prove Training’s Impact

Measuring the Right Metrics to Prove Training’s Impact

During the 1980s and ‘90s, training departments at most corporations published tables and graphs that displayed training days, batch occupancy and trainer utilization as key metrics to indicate how well the department was doing. The mantra was: “Get them into the classroom and everything will be...

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8 Employee Training Tactics That Actually Work

8 Employee Training Tactics That Actually Work

Use these eight training tactics to create an engaging and successful employee training program. An effective employee learning and development program can lead to higher employee retention. Employee training programs should be customized to fit the needs of each employee. Survey your employees to...

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3 Ways to Invite Dynamic Interaction in Zoom Training

3 Ways to Invite Dynamic Interaction in Zoom Training

Even motivated learners can succumb to the temptation to tune out, especially if they sense that their participation doesn’t matter and no one will notice if they stop. Here are tips to create more connection. Learning is not a spectator sport. At least, it shouldn’t be. One challenge in virtual...

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