Assessment, motivation to improve, and following through with on-target development experiences are critical. In my September column, I shared research results showing that 67 percent of a manager’s overall effectiveness can be explained by how they are rated on the eight attributes that define an...
As the economy bounced back in the wake of the pandemic, having top talent was top of mind for most employers across the world. And the way to do so was through training their existing talent. Rather than looking for talent outside of the organization, employers had the opportunity to grow new...
Each pillar supports the smooth execution of live mixed training delivery when combining on-site and online learners. Hybrid workplaces are increasingly more common today, with organizations even designating traditional office space for in-person collaboration days. According to Forbes.com, an...
It was 1999. The world was partying per Prince’s instructions, anticipating what was projected to be a catastrophic global technology failure as computers turned over to the year 2000. Meanwhile, the first members of Gen Z were finding their voices and cutting their teeth on plastic toy flip...
Learning and Development (L&D) programs are critical for the success of any organization. These programs both ensure that employees have the skills and capabilities necessary to do their jobs well, and demonstrate to those employees that their employers believe they are worth investing in —...
Training employees isn’t one-size-fits-all. There isn’t one simple answer to building perfect employee training programs, but there are a few elements that are consistently present in companies with the best training programs. No matter the type of program you’re developing – manager training...
Employers that want to improve employee performance, innovation, and customer service invest in training and development. Done right, it eliminates skill gaps, teaches workers modern technologies, and helps employees become product experts. Top Workplaces have strong training programs. That is not...
Nearly everyone has a story about when a salesperson made their buying decision a breeze. The salesperson understood the business, asked well thought-out questions and listened (instead of just talking), connected the product or service to stated (or unstated but very real) needs, and grasped the...
As technology advances and workplace strategies evolve, there comes a need for professionals to align with these changes in terms of knowledge and skills. One of the best ways to enhance knowledge and skills is through training. Providing employees with relevant and consistent training can help...
There are many facets to measuring training success, each with unique potential to showcase value using metrics and application-based knowledge. For example, instructor-led training (ILT) might be measured with both surveys to measure feelings and assessments to measure understanding of the...
This helps employees, because it makes learning—even learning challenging things—feel approachable. And it helps the team, because everyone is constantly improving. Training new employees is tough. There’s so much industry - and company-specific knowledge you have to impart. There are so many...
How to effectively evaluate training has been a common challenge in the world of learning and development (L&D) for decades. Even though most training practitioners know that evaluation is important, have read articles about evaluation and have probably dabbled with a couple of models, little...