This helps employees, because it makes learning—even learning challenging things—feel approachable. And it helps the team, because everyone is constantly improving. Training new employees is tough. There’s so much industry - and company-specific knowledge you have to impart. There are so many...
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Reinventing Learning in a Remote Workforce
Adjust the 70/20/10 professional development model, perhaps closer to a 50/25/25 model. This could utilize the same technology that ushered in our new era of work and create more achievable benchmarks for in-person coaching. An employee’s professional development has long thrived on face-to-face...
Essential Not Optional: Why Employee Training & Development Matters
Employee training and development is essential for your organization’s success. It is important to ensure your employees’ skills, abilities, and knowledge levels are being regularly updated. There are a variety of reasons for employee training and development, including (but not limited to):...
The Science Behind Spaced Repetition
In order to drill new information or knowledge into your brain, you do not need to cram for hours on end the night before a test or listen intently to a daylong training course. As a matter of fact, these approaches to learning will probably have the opposite effect. Along with the tedious and...
The 9 Elements that Make Top Employee Training Programs So Successful
Whether you are training your new employees or upskilling the knowledge of the existing employees, the effectiveness of your corporate training programs has a major impact on the results. A well-designed training course can lead to increased productivity and customer satisfaction. On the other...
Using Stay Interviews to Increase Staff Retention
With many positions in high demand and short supply, some organizations are struggling to retain staff members while also attracting new hires. Employee satisfaction depends on several factors—salary, benefits, and scheduling being chief among them. Workplace culture is another, and its effect on...
How Quiet Hiring is Changing the Workplace for Employers and Employees
By this point, you’ve probably heard of “quiet quitting”: the practice of employees doing the bare minimum to keep their jobs without going above and beyond or putting a lot of effort into their responsibilities. While quiet quitting has had a widespread and negative effect on the workplace, some...
4 Ways to Adapt Employee Recognition Programs to the Virtual Workplace
In the new virtual workspace, gathering staff in a conference room to recognize a colleague for a job well done with a certificate or a free lunch has become obsolete. Just as many other aspects of the workplace have changed in the wake of the COVID-19 pandemic, so too have the ways employers...
Why People are Quitting Their Jobs: A Comprehensive Guide to Employee Turnover
The Great Resignation isn’t over even though it is subsiding. Despite highly publicized layoffs and fears of an economic downtown, 2022 was a record year for employee resignations. To attract and keep the best talent in a tight labor market, employers must figure out why people are quitting their...
Exorcising Your Ghost Employees
The effects of the labor crisis are still unfolding and new challenges for leaders are emerging every day. Employees turning to ghosts has been on the rise lately. A ghost hire is when you interview a candidate, offer them the job and they accept — and then you never hear from them again! They...
3 Things to Keep in Mind When Delivering Negative Feedback
First, understand the purpose of the conversation, which is trickier than it sounds. Your employee blows past a deadline. Again. Or they miss the mark in discussions with a client. Or they are driving their colleagues batty with unprofessional behavior. Whatever the problem, their performance is...
How to Prepare for Performance Management Reviews
For a number of my executive coaching clients, it’s the time of year when they’re wrapping up annual performance review conversations. As is usually the case, some of those are easy and fun, and others are hard and stress-inducing. Whether they’re part of an annual cycle or, much more usefully, a...