Nearly everyone has a story about when a salesperson made their buying decision a breeze. The salesperson understood the business, asked well thought-out questions and listened (instead of just talking), connected the product or service to stated (or unstated but very real) needs, and grasped the...
Compliance is a term that makes most learning and development (L&D) teams feel anxious. Part of that is because staying on top of compliance can challenge most human resources (HR) teams and organizations, especially with ever-changing legislation. On top of that, getting employees to take and...
Microlearning, also called bite-sized learning or nanolearning, is rapidly being adopted by instructional designers and trainers because it enables efficient, timely and focused employee training. A principal component of microlearning is the use of microlessons that are quickly produced and shown...
In order to drill new information or knowledge into your brain, you do not need to cram for hours on end the night before a test or listen intently to a daylong training course. As a matter of fact, these approaches to learning will probably have the opposite effect. Along with the tedious and...
Employee engagement refers to the extent to which an employee is committed and enthusiastic toward their work assignments and the organization. Engaged employees are happy, productive employees who produce quality work. The learning function plays a crucial role in increasing employee engagement...
We are not taught how to learn in school, we are taught how to pass tests. The spacing effect is a far more effective way to learn and retain information that works with our brain instead of against it. Find out how to use it here. Every perception is to some degree an act of creation, and every...
You are missing valuable guidance if you do not have a business coach. I've been singing the praises of business coaches for a long time because I've seen the direct impact they can have on personal development and business growth. In fact, I've had the same coach for 12 years and cannot overstate...
Are you tired of constant interruptions during work? Learn these tips for getting deep work done and finally achieve that much-needed focus. Deep Work is a superb concept to follow if you want to be more productive in your job, studies, or business. These periods of intense focus can help you...
It’s a classic leadership challenge: you want to set goals that push the limits, and inspire people to achieve things they didn’t think were possible. But now as a result, they don’t think your goals are possible. When sharing your vision, you see raised eyebrows, or hear rumblings like “Do...
A number of years ago a mentor of mine said something really important to me. He told me that there is often one thing that stands between me and the kind of relationships I really want to have. When I asked what that was, he said, “It’s usually a ten-minute, sweaty-palmed conversation that you’re...
Many people struggle with giving and receiving compliments. That’s a shame. High-performance teams are superb at this skill, and praise can make a big difference in motivation. What’s wrong with this exchange? Sam: “Amy, you did a great job on that rush project last week.” Amy (looking away and...
Tracking your team’s computer usage offers valuable insights on where there could be room for improvement. But be mindful of privacy issues and micromanagement risks. As work habits evolve, some managers are opting to monitor employee computer activity and the movement of company data. In fact,...