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What should collectors do when consumers say they can't make any payment toward a debt? Greg Ruffino of Williams & Fudge and Mike Gibb discuss how this objection should be handled. Source: AccountsRecovery.net

What should collectors do when consumers claim they are the victims of identity theft? Michael Jeselnik of Carter-Young and Mike Gibb discuss how this situation should be handled. Source: AccountsRecovery.net