How should representatives respond when a consumer says it’s not a convenient time to talk and the collector should call back later? Mark Boich from Harris & Harris and Mike Gibb discuss what to say when this happens.
Training Bytes – Episode 45
How should representatives respond when a consumer says it’s not a convenient time to talk and the collector should call back later? Mark Boich from Harris & Harris and Mike Gibb discuss what to say when this happens.