How can a representative connect with a consumer that seems standoffish or wary of talking to a stranger? Michael Jeselnik from Carter-Young and Mike Gibb discuss how to respond to this type of situation.
Training Bytes – Episode 9
How can a representative connect with a consumer that seems standoffish or wary of talking to a stranger? Michael Jeselnik from Carter-Young and Mike Gibb discuss how to respond to this type of situation.