One form of dispute that representatives encounter is when consumers tell them the account isn’t theirs. LaDonna Bohling and Mike Gibb discuss how collectors should respond when a consumer says, “This debt isn’t mine.”
Training Bytes – Episode 69
One form of dispute that representatives encounter is when consumers tell them the account isn’t theirs. LaDonna Bohling and Mike Gibb discuss how collectors should respond when a consumer says, “This debt isn’t mine.”