A consumer may dispute an account with a statement like: “I never received the service (or merchandise)”. Kelli van Cleave of ACA International and Mike Gibb discuss how to respond if this happens.
Training Bytes – Episode 90


A consumer may dispute an account with a statement like: “I never received the service (or merchandise)”. Kelli van Cleave of ACA International and Mike Gibb discuss how to respond if this happens.