When a consumer says something like “I am refusing to pay this debt”, what should the representative do? Debra Ciskey of ARM Compliance Business Solutions and Mike Gibb discuss how to respond if this happens.
Training Bytes – Episode 99


When a consumer says something like “I am refusing to pay this debt”, what should the representative do? Debra Ciskey of ARM Compliance Business Solutions and Mike Gibb discuss how to respond if this happens.