In contrast to a fixed mindset, where individuals believe traits are innate and unchangeable, a growth mindset is the belief that intelligence, abilities, and talents can be developed through dedication, hard work, and persistence. People with this mindset view challenges as opportunities for growth, learn from criticism, and believe that failure is a chance to improve. Jennifer Peck from The Stark Agency joins Mike Gibb to discuss what a growth mindset looks like in collections.
Training Bytes – Episode 117
