Representatives must be able to recognize when a consumer’s comments or communication rise to the level of a dispute. Nick Prola from Bassford Remele and Mike Gibb explain how collectors can identify these moments.
Training Bytes – Episode 126
Representatives must be able to recognize when a consumer’s comments or communication rise to the level of a dispute. Nick Prola from Bassford Remele and Mike Gibb explain how collectors can identify these moments.