Best Practices E-Books

This Best Practices e-book includes How to Make New Hire Training Effective in a Remote EnvironmentTips to Hire the Best Candidates in a Tough Job MarketCollectors Share Tips to Connect with Consumers, and How Companies Have Adapted Their Training for Reg F, and is a summary from the 2021 webinar series provided by Peak Revenue Learning. Links to audio and video recordings of the webinars are included.

The Best Practices compilation below includes Experts Share Tips to Identify & Hire the Best Job Candidates, How Monitoring Collectors Has Changed While Working Remotely, How Training Has Changed During COVID-19, and Experts Offer Tips to Train Employees to Optimize Performance, and is a summary from the 2020 webinar series provided by Peak Revenue Learning. Links to audio and video recordings of the webinars are included.

This Best Practices e-book includes Common FDCPA Mistakes, Maximizing Productivity, Hiring the Best Collectors, and Transforming Your Training with Microlearning, and is a summary from the 2019 webinar series provided by Peak Revenue Learning. Links to audio and video recordings of the webinars are included.

The Best Practices compilation provided at the link below includes Monitoring Employee Performance, Management Training, New Hire Training, and Hiring Practices and Strategies, and is a summary from the 2018 webinar series provided by Peak Revenue Learning. Links to audio recordings of the webinars are included.

This Best Practices compilation includes Training Program Development, Dealing with Complaints, Hiring Practices, and Collector Compensation Strategies, and is a summary from the 2017 webinar series provided by Peak Revenue Learning. Links to audio recordings of the webinars are included.