Adopting a Microlearning Approach for Corporate Training: Smaller Bites, Bigger Returns

Apr 1, 2024

Microlearning can be defined in any of these ways, but ultimately it leads to considerable behavioral changes. Learners interact with each bite of content continually, thereby making behavior change a career-long journey of self-improvement.

Microlearning: Delivering Bite-Sized Content to Support Spaced Learning, Improve Employee Retention, and Boost Organizational Growth

Online workforce training is the main concern for organizations across different industry domains. Today, L&D departments are under immense pressure to impart training in as minimal time as possible. Meanwhile, the time-poor workforce is also looking for methods that perfectly fit into their busy work schedule. Microlearning is an effective solution to train the modern workforce. It is an approach that embraces the power of delivering small segments of information to transform individuals and businesses. Microlearning can be defined in the following ways:

  • Short and crisp content as a part of lengthy training sessions, supporting long-term business goals.
  • Driven performance support to help reinforcement, such as supplementary training courses which can be accessed whenever required.
  • Self-directed learning which allows learners to access courses at their own pace. For instance, playing videos on specific topics on YouTube.

Microlearning can be defined in any of these ways, but ultimately it leads to considerable behavioral changes. Learners interact with each bite of content continually, thereby making behavior change a career-long journey of self-improvement. As each unit of micro-content covers different topics, they cater to diverse learning objectives. For instance, a short video accessible on a mobile device can be used for employee onboarding, leadership development for the company’s CEO, or the sales personnel. A small pool of microlearning resources is used to serve different training scenarios. When there is a need for something innovative and personalized, micro-content is affordable to create, easy to deliver, and quick to digest. When microlearning supports the following features, it proves to be an ideal solution to fulfill individual training needs:

Short and crisp content

The shorter the training duration, the better it is for the learners to retain. There is no fixed length for microlearning; some organizations may restrict it to one minute, while others deliver a 10-minute session.

Enhanced business growth

Microlearning enables organizations to train diverse workforces across multiple locations, leading to improved business revenues. As per a report by Gallup, microlearning is a crucial aspect of the modern workplace environment for more than one-third of US workers. The bottom line is an implementation of mobile learning tools, which makes it easier for organizations to retain talent, whether young or old.

Just-in-time access

Microlearning is a tailored approach, as it provides learners with the exact information they need at any point in time. For instance, firefighters can undergo procedures to refresh their knowledge of specific equipment. This could eventually save them from accidents like excessive water delivery fixtures of which they don’t have extensive experience but have undergone training. Microlearning enables the fighters to access the exact procedure needed through a short video or diagram, mitigating the chances of mistakes on the job.

Highly effective training approach

Most organizations spend considerable time seeking ways to embed small training sessions into everyday activities. Microlearning is the solution, as it helps learners to access different courses on their personalized mobile devices (smartphones and tablets), consume the relevant content, and get back to work.

Reduced cognitive load

Cognitive load is basically the idea that learners have a finite amount of memory resources which can process information at any time. Learners need a given amount of time to process new information before they can effectively learn anything more. Intrinsic load is the information being consumed, and extrinsic load defines the presentation of the courses. Microlearning decreases the extrinsic cognitive load because it is chunked into smaller segments.

Opportunities for spaced learning

Microlearning also drives spaced learning opportunities because of the ease of accessing content anytime and anywhere. For instance, trainers can deliver a 30-minute session at the beginning of the year, followed by micro-content delivery in the form of case studies, presentations, interviews, and more.

Organizations adopt a microlearning approach mixed with traditional learning methods to boost learners’ knowledge competency. The process of microlearning implementation begins with the review of different content types. Short videos, whether static or interactive, are considered the best choice for instructional methodology. Gamified elements, such as quizzes, add a fun element to the overall training experience. Long past are the bygone days when people used to hunt for facts in a library. Modern learners are tech-savvy and therefore need the relevant information at their fingertips.

Microlearning is how L&D teams engage new-age learners. It is one of the most effective ways to drive behavioral changes in real time and embrace different learning techniques that have not yet been embedded in traditional training methods at the workplace.

By Anubha Goel