The decision isn’t done until the issue is resolved

    I’ve got news. When you decide, you’re not done yet. Implementation should be part of decision-making. You can’t know or anticipate everything, so your plan is going to start coming apart quickly.

    Back in 1871, Helmuth von Moltke wrote: “No plan of operations extends with any certainty beyond the first encounter with the main enemy forces.”

    More modern, non-military versions include “No plan survives the first contact with reality” and “Everybody has a plan until they get punched in the mouth.” Your plan is fragile. You won’t be able to anticipate everything. And the universe gets a vote.

    This is the time to use that resilience you developed. Adapt as necessary.


    • We don’t usually begin with facts. We start with opinions.
    • Define the problem with stories.
    • Define the boundaries of the problem.
    • Decide how important the problem is.
    • Determine what you know and don’t know.
    • Develop resilience.
    • Spot potential problems
    • The decision isn’t done until the issue is resolved.

    By Wally Brock