The idea of “crisis management” requires no explanation right now. Something unexpected and significant happens, and our first instincts are to defend against — and later to understand and manage — the disturbance to the status quo. The crisis is an unpredictable enemy to be tamed for the purpose...
Here’s a list of 20 values I’m going to remember as I build Write of Passage. Stay nimble: I want to keep the business small. I want to have a personal relationship with everybody I partner with. I have no plans to IPO or sell the business, so I'm going to build the kind of company I want to run...
As more people work from home, many are being asked to take on tasks and use technologies with which they have only a passing familiarity, such as leading team meetings and presenting online rather than in person. Presenting Online Giving presentations online rather than in person requires...
The coronavirus crisis revealed the fragility of conventional wisdom and will revive three long-discredited concepts. The 1980s started with the popularization of the personal computer and ended with the advent of the commercial internet. This onslaught of new technology quickly gave birth, in the...
Is your small business struggling? These resources can help you get through this difficult time. In 2018, over 30 million small businesses accounted for 99.9 percent of the total businesses in the United States. Over 59 million small business employees accounted for 48 percent of the total...
COVID-19 has forced companies the world over to enact — or create — remote working protocols. The likes of Box, Amazon, Airbnb, Facebook, Google and Microsoft have all told their employees some variation of “work from home”. But so too are more traditional organisations across fields such as real...
As the “world’s largest work from home experiment” continues in full force this week, many business leaders are scrambling to put the correct tools in place to ensure effective virtual collaboration within their newly distributed teams. But according to two Canadian professors, software won’t make...
To prevent more cases of COVID-19, many companies this week were told that their employees could no longer come into the office. Everyone who could work from home had to quickly prepare to do so. Are the millions of office workers who have suddenly become remote employees ready for the change?...
The economic consequences of the coronavirus pandemic are hitting small businesses especially hard as customers practice social distancing, states enact forced closures, and events get canceled. More than 99% of all American businesses are small businesses, and they employ more than half of the...
It’s no secret that the way in which business leaders support and enable their employees can have a profound impact on the productivity of a company. In fact, studies show that when employees are highly engaged, they’re 38% more likely to have above-average productivity. Engaging and enabling...
By not giving your employees the sick days they need, you're part of the problem. "I can't use more than three 'unscheduled absences' in six months, or it's a disciplinary ding. I used up my unscheduled days on sick kids, so when I got sick, I had to wear a mask and come in anyway. I ended up...
Growing up in a marketing agency working for clients, I added exactly how a business makes money to my knowledge base. I leaned in to really learn how to sell something for above market value, to comprehend product or service gross margin, what business expenses you easily see and those which are...