Planning is important to avoid emergency responses. If the past few years have taught small business owners anything, it’s the unpredictability of life. Assuming that your small to medium business weathered the pandemic, you are understandably concerned about shoring things up ahead of the next...
When employees are arrested during their off-duty time and away from work, employers may need to make difficult choices balancing their various obligations. Among these are respecting the rights of arrested employees, ensuring the safety of workforces and workplaces, maintaining the continuity of...
The current talent struggles of U.S. companies are hardly a new trend. A PwC survey dating 15 years back cited that 93% of CEOs recognized the need to change their strategy for attracting and retaining talent. If organizations have been trying to improve their hiring outcomes for so long, then why...
Traditional performance management techniques are more than 70 years old, and they’re not built for the way we work now. To address today’s HR challenges, you need a performance management model that puts people first. “The pandemic, as well as the retention issues that we were seeing and the...
Collecting and analyzing employee performance data can improve efficiency, but make sure employees see the value in it. Long before the pandemic accelerated remote work, tools and technologies emerged to collect corporate “data exhaust.” This is the trail of often sensitive corporate and employee...
A few weeks ago, I was interviewed by Chris Rainey of the HR Leaders podcast. We had a thoughtful, practical discussion about how important it is for businesses to be flexible about workplace policies for in-person and hybrid scheduling—and why it’s so hard to do it well. If you’ve been struggling...
Don't underestimate the power of regular one-on-ones with employees, a pair of CEOs remind leaders. The media always craves a shiny new thing, so many pundits have moved on from talking about the Great Resignation to chattering about a whole new selection of Greats – the Great Regret, the Great...
There's more scope for automation in your business than ever before. With automation, you can schedule emails to be sent at the perfect time, follow up with leads that have abandoned their cart, sync data between apps, and notify team members of new tasks. However, these options can be...
Evidence-based hiring helps leaders find employees that align with their ideal candidate profile. Learn how to make objective and bias-free decisions. The hiring process is full of unconscious bias that affects decision outcomes. Our brains are quick to assess and rate candidates based on our...
In his timely, relevant book, “A New Way To Think,” author, consultant and former Rotman School of Management Dean Roger Martin offers: “It’s extremely difficult — and socially risky — to question an established model that many people believe and to start building a new model from scratch.” With...
Simple displays of gratitude help to build culture and relationships. Prior to the pandemic, Nicole Yates was speaking with her lab colleagues about ways to build a positive culture among their team of around 50 people. Recalling how a manager in a different lab, Kelly Seaton, wove displays of...
Redmond went very deep into the numbers -- and the feelings. What emerged was the potential debunking of a popular concept. We live to feel good. That's the American way. We get up every day; we're excited about our lives, our jobs, and our bank balances. At least that's what we say -- because a...