Even if you have insurance protection already, there are certain steps you must take now to assure it's there when needed. As Russia looks set to ramp up its cyberattacks on the United States, companies and their founders should be asking themselves: Do we have adequate cybersecurity insurance? Do...
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5 Tips to Hold on to High-Performing Employees
Even before the pandemic, employers complained of labor shortages. Now, they’re experiencing an even tougher time finding and retaining high performers. How challenging is the marketplace for businesses looking to fill seats with talented professionals? As of 2020, ManpowerGroup reported that 69%...
Why is Everything an Emergency?
Do you ever wake up thinking your day will turn out one way, and it ends up being completely different? Did you ever ask yourself why? Is it because you become blindsided by events or because other people hijack your day with their priorities? It’s fine if it happens once in a while, but it’s a...
Your Last One-On-One: What to Do Instead of an Exit Interview
My friend Philip James writes: “I am mildly annoyed you had no feedback for managers about how to get useful feedback out of the last meeting with a report. Fair! I wrote my previous piece on exit interviews from the perspective of the person who is leaving. I’ve heard from quite a few managers...
8 Client Onboarding Tips That Build Trust
Congrats! You’ve finally landed that big client. But before you can dive in and start working your magic, you need to build trust with your new client. After all, they’re entrusting you with a significant part of their business. Building trust begins before you start working together and continues...
Desirable Difficulties: When Harder is Better for Learning
A key strategy for getting better at things is hill-climbing. The idea is simple: try different things, keep doing the things that work, stop doing those that don’t. The strategy is named because you can envision it as finding the highest spot in a landscape filled with fog. You can’t necessarily...
Four Ways Companies Can Find the ‘Hidden Talent’
Employers want to hire faster; job seekers want to find jobs faster. Despite this mutual desire to improve the hiring cycle, we're seeing large steps back with applicant tracking systems that continue to filter deserving candidates out. Harvard Business School and Accenture recently released...
CEOs Make or Break the Value of Advisory Boards
For decades, I’ve advised CEOs about advisory boards, from whether to create one to why they ultimately work. Truth be told, most don’t, not because they can’t be valuable, but because most CEOs fail to proactively identify, pursue, and realize their value. Here’s what’s crystal-clear: The value...
Handling Hybrid: 3 Tips to Get the Most from Modern Meetings
“Avoid hybrid meetings at all costs!” That was the common advice many a meeting consultant and communication expert gave prior to the pandemic. Why? Hybrid meetings can be hard. With attendees being able to join in person, via video or with audio alone, managing all of these communication mediums...
Effective Employee Development Starts with Managers
As the costs of the Great Resignation continue to grow, companies need more ways to attract and retain employees. One clear approach is to offer more training and development — according to a 2019 LinkedIn study, 94% of employees said they would stay with their employer if it invested in their...
Workflow Automation: What It Is and How It Can Make Your Job Easier
Workflow automation, also called data automation, is the new buzzword in the tech industry, but what is it, really? To put it simply, workflow automation means getting information into a system, launching tasks to process the data, and routing it to the correct people. This process is done using...
Invest in Your Employees to Improve Retention
It takes a unique type of person to become a successful entrepreneur — just crazy enough to believe that they can succeed despite long odds and heavy headwinds. Many entrepreneurs leading young, growing companies in a pandemic-impacted environment contend with more than just market forces and...