News & Tips
Continuous Employee Growth: Benefits and How to Encourage It
Growth is beneficial to both the success of an organization and the careers of its employees. Employee growth programs help companies to discover new talent, improve productivity, and reduce employee turnover. Knowing how to encourage regular employee development and implement a program for doing...
Training Bytes – Episode 81
What is the biggest mistake collectors make when negotiating payments with consumers? Greg Ruffino from InterProse and Mike Gibb explore these problems. Source: AccountsRecovery.net
10 Powerful Benefits of Employee Training and Development
Are you facing challenges like low productivity or high staff turnover? Understanding the benefits of training employees might be the solution you need. Investing in your employees' growth not only enhances their skills but also strengthens your business. In this article, we explore the 10 key...
Continuous Training: The Key to Maintaining Compliance and Reducing Risk
The impact of traditional training methods in our evolving regulatory environment has revealed skills gaps. The traditional approach, while a solidified strategy among organizations, tends to be sporadic and fails to ensure long-term knowledge retention among employees, which can make maintaining...
Training Bytes – Episode 80
What are the traits of the best collectors? Jose Giron from State Collection Service talks with Mike Gibb about the traits of the best collectors he has ever worked with. Source: AccountsRecovery.net
Training Bytes – Episode 79
What are the biggest mistakes collectors make when trying to collect unpaid healthcare debts? Jose Giron from State Collection Service and Mike Gibb explore these situations. Source: AccountsRecovery.net
10 Metrics to Measure Compliance Training
Every business operates as a collective of diverse departments and individuals, each contributing unique skills and perspectives toward achieving organizational goals. However, many employees do not understand the legal requirements tied to their roles or the potential repercussions of...
Training Bytes – Episode 78
Every representative collecting medical accounts will encounter consumers who say, “I thought my insurance was going to cover this”. Jose Giron from State Collection Service and Mike Gibb discuss how collectors should respond when this occurs. Source: AccountsRecovery.net
Compliance Management 101: How to Streamline and Improve Training
You may wonder: “What is compliance management, and why is it so important?” Well, the first thing you should know is that compliance management is vital for any business because it ensures your adherence to legal and industry standards. In this guide, discover how you can transform your...