Bad classroom training doesn’t get better on a Webinar. Here are seven tips for successful delivery of training via Webinar. In part 1, we covered how to prepare trainers and participants when a Webinar is the delivery method of training, The Virtual Trainer (Part 1). Now let’s move on to the...
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Job Interviews Without Interviewers, Products of the Pandemic
Video responses to set questions, online games that measure a person’s traits and skills: The future of interviews is coming to a wider variety of professions in the pandemic. So much of our work lives has moved online during the pandemic: group meetings, chats with the boss — even interviewing...
Moved During COVID? A Third of Bosses Say They’ll Cut Your Pay
Any savings from relocating to a cheaper place might disappear. As many as a third of remote workers who move to a cheaper place to live during the pandemic could end up getting a pay cut that offsets any savings, Willis Towers Watson found in a survey released recently. About a quarter...
The Virtual Trainer (Part 1)
Transferring face-to-face classroom energy strategies to the virtual environment. I conducted my first virtual training program in 1986 via satellite. It was for the United States Chamber of Commerce. It was three hours long on the topic of “Creative Presentation Techniques,” and it was delivered...
Divides Over Training, Support Lead to ‘Trust Gap’, IBM Report Says
Dive Brief: Executives recognize the pressures employees face as companies move through digital transformations, but many overestimate their offerings to employees in areas such as training, support and job expectations, according to a Sept. 30 IBM Institute for Business Value report. In data...
Pay Transparency Takes Center Stage as More Workers Talk Wages
From video game publishers to coffee shops, pay disclosures are rattling HR. Sources say employers need to be careful when forming a response. In recent years, workers across entire companies and even entire industries have taken pay transparency to a new level via crowdsourced spreadsheets. One...
4 Steps to Improve the Accuracy of Virtual Interviews
There is no shortage of quotes about success in business. “A vision without a strategy remains an illusion.” ... “Culture eats strategy for breakfast.” ... “Business has only two functions – marketing and innovation.” ... The list goes on and each has merit. Yet none of them work without talented...
Judge Dismisses Whistleblower Lawsuit Filed by Collection Agency Employees
A District Court judge in Illinois has dismissed a whistleblower lawsuit filed against a healthcare provider, medical debt collection agency, and a medical billing company, alleging they engaged in a “ghost payroll” scheme that resulted in a larger Medicare payment from the federal government than...
Neither Snow Nor Rain Nor Heat Nor Gloom of Night: Debt Collection and the USPS
Friends, I am worried about the U.S. Postal Service. We've not been kind to it in the past (all those "going postal" jokes that were never funny), and it's not always been kind to us (who hasn't had something lost in the mail?), but it's in the Constitution that we have one, a Postal Service, and...
Working From ‘Anywhere’ is Possible — But Not Sustainable
Innovation, like real estate, really does depend on “location, location, location.” While tech company employees are using COVID-19 remote working as a way to escape high-cost areas such as San Francisco, speculation about an exodus may be temporary. Business leaders and their teams need to...
How to Mix Business and Politics (If You Must)
I’ve never really understood the fashion industry. I get the concept (though no one has ever described me as fashionable), but fashion trends seem fickle, making the business too unpredictable. Industries like technology, engineering, medicine and even most services evolve and improve as a result...
How to Ensure Your Hiring and Onboarding Strategy is Pandemic-Proof in the New Normal
The COVID-19 pandemic has completely upended the traditional workplace, forcing most offices to go 100 percent remote almost overnight. During this new digital workplace reality, many companies have worked through small setbacks and technical challenges with their current workforce to ensure...