Don't underestimate the power of regular one-on-ones with employees, a pair of CEOs remind leaders. The media always craves a shiny new thing, so many pundits have moved on from talking about the Great Resignation to chattering about a whole new selection of Greats – the Great Regret, the Great...
Many employees who joined the Great Resignation are discovering the grass isn't greener. (And the companies that hired them have regrets as well.) When management professor Anthony Klotz coined the term the "Great Resignation" in May 2021, he unleashed a tsunami of think pieces. For the past year,...
Julie Diaz stepped down from her job as a legal secretary last spring. Her retirement ended up being short, and not so sweet. Now 70, Diaz is working day and night. She took a job in March at Home Instead, a U.S. home care provider for seniors. Diaz works 12-hour overnight shifts in Phoenix taking...
Simple displays of gratitude help to build culture and relationships. Prior to the pandemic, Nicole Yates was speaking with her lab colleagues about ways to build a positive culture among their team of around 50 people. Recalling how a manager in a different lab, Kelly Seaton, wove displays of...
People keep quitting at record levels, yet companies are still trying to attract and retain them the same old ways. New research identifies five types of workers that employers can reach to fill jobs. It’s the quitting trend that just won’t quit. People are switching jobs and industries, moving...
A bad hiring decision is expensive. Replacing an employee costs companies anywhere from thousands of dollars to hundreds of thousands of dollars. And this might just be the tip of the iceberg, as a poor hire will also have indirect costs, for example in regards to morale and company culture. But...
Despite recent high-profile examples of rescinded offers, it’s still a seller’s employment market with two jobs for every unemployed American. And even as inflation rages and economic contraction looms, employee retention remains a pressing issue. In fact, a study of 87% of human resources...
Leaders should pay close attention to the following needs their teams are afraid to negotiate. A study from Oxford University found that employees are 13 percent more productive when they are happy — even when their mood is affected by things unrelated to their job, such as the weather. Many...
Numerical performance ratings provide important data points for improving performance, both at the individual and organizational levels. But how we’ve historically determined those numerical values hasn’t always been effective or accurate. And when compensation decisions are at stake, developing...
Companies are figuring out how to include all employees – onsite, hybrid, and remote – in their recognition and rewards efforts, and once they do, they can expect the results to increase tenfold. Most people spend a large portion of their day at work, and for some, that time is spent within the...
According to a recent Wall Street Journal survey, small businesses are losing confidence in the United States' economy, with 57% bracing for economic conditions to worsen in the next 12 months. Among the challenges of inflation, supply chain issues, rising interest rates and labor shortages is the...
How much time do you spend listening to complainers? Too much. Cy Wakeman’s research with one company showed employees spent almost 2.5 hours a day dealing with drama. Drama most often came from b*tching, moaning, and whining (BMW).Garbage in your ears: Complainers feel powerful pouring garbage in...