Without reinforcement, 90% of new knowledge from training is forgotten within a week. By using spaced repetition, retrieval practice, real-world application, and reflection, organizations can greatly improve workplace learning retention and performance. Here's how. Turn One-and-Done Training Into...
What do you recall about the last eLearning module you completed? If you're like most of us, not much. Since it's not reasonable to expect our learners to do better, what's the point of this type of training? This article will look at ways to tackle the forgetting curve and make learning last....
Have you ever attended a training session or workshop at work, only to find yourself forgetting most of what you learned within a few days? I have, except replace "a few days" with "a few minutes". Yes, I’m that forgetful sometimes. It’s a frustrating experience that most can relate to, unless...
Picture this: You’ve spent weeks finding the perfect vendor for your manager training, or better yet crafting your own program. Your managers log in and spend two hours learning the basics of giving good feedback, and practicing with one another, and at the end, they all say it was a valuable use...
There’s always a lot of talk on how to create a learning culture. But what does that really mean? It’s not about holding more workshops or mandating more training hours. A true learning culture works quietly, in the background — nudging people to grow, giving them space to improve, and encouraging...
Learning retention is the ability of employees to remember and apply training content over time. It directly impacts how well training translates into on-the-job performance and business outcomes. Retention is notoriously fragile. Research shows that within 1 hour, learners forget an average...
With advancements in generative artificial intelligence (AI), cybercriminals are deploying increasingly sophisticated and personalized attacks that impact organizations of all sizes. Phishing attacks are being enhanced by generative AI tools, allowing attackers to create highly convincing fake...
Most employees have had a boss who wasn’t quite ready to lead. Maybe they avoided tough conversations, struggled to set expectations, or didn’t understand what the team needed. Most often, it’s a systemic issue. In fact, 82% of managers are “accidental” — promoted into leadership roles without...
Soft skills have always been in demand, but with the evolution of artificial intelligence (AI), these human-centered skills are more important than ever. Organizations that focus only on developing teams’ hard skills, like technical and business acumen, risk falling behind. Soft skills training is...
Most companies treat compliance training as merely a box to check, rather than something to genuinely connect with employees. Even if the content is clear and well-made, many workers ignore it, rush through it, or forget it quickly. In fact, a recent survey found that nearly one half of employees...
In the debt collection industry, compliance is often seen as the responsibility of collectors, legal teams, or operations. But there’s a vital group that can’t be left out of the equation, your sales team. Sales professionals are the first point of contact for your agency. They shape your...
Hiring, firing, and rehiring can feel like an endless cycle. You go through all the trouble of collecting applications, interviewing candidates, and onboarding new employees, only for them to underperform or decide that the job isn’t for them after all. This scenario is not uncommon: A survey of...