News & Tips

Training Bytes – Episode 1

Training Bytes – Episode 1

What should collectors do when consumers claim they are the victims of identity theft? Michael Jeselnik of Carter-Young and Mike Gibb discuss how this situation should be handled. Source: AccountsRecovery.net

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8 Employee Training Tactics That Actually Work

8 Employee Training Tactics That Actually Work

Use these eight training tactics to create an engaging and successful employee training program. An effective employee learning and development program can lead to higher employee retention. Employee training programs should be customized to fit the needs of each employee. Survey your employees to...

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3 Ways to Invite Dynamic Interaction in Zoom Training

3 Ways to Invite Dynamic Interaction in Zoom Training

Even motivated learners can succumb to the temptation to tune out, especially if they sense that their participation doesn’t matter and no one will notice if they stop. Here are tips to create more connection. Learning is not a spectator sport. At least, it shouldn’t be. One challenge in virtual...

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The Forgetting Curve

The Forgetting Curve

If it wasn’t for the ‘forgetting curve’, you’d remember everything you’ve ever been taught. You’d be a genius on a level that would make Einstein envious.  This makes the forgetting curve the arch-nemesis of learning and development (L&D) departments across the globe. But wouldn’t life be...

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