News & Tips
9th Cir. Holds TCPA Autodialer Must Generate and Dial Random or Sequential Phone Numbers
The U.S. Court of Appeals for the Ninth Circuit recently affirmed the trial court’s dismissal of a putative class action suit brought under the federal Telephone Consumer Protection Act because another panel of the Ninth Circuit had previously held that an autodialer must generate and dial random...
District Court Rules Against CFPB Authority in ECOA Case
The court approved a non-bank mortgage lender’s motion to dismiss a CFPB complaint on the grounds the bureau’s interpretation of how the statute applies in credit decisions; another example of legal pushback against the bureau’s actions. A district court has dismissed an enforcement action from...
Better Communication Can Keep Employees from Leaving. Here’s How.
Career change, promotion, pay, going back to school, and family circumstances are some of the reasons employees voluntarily leave organizations. The Great Resignation continued last year, although at a slower pace than in 2021. About 4 million people quit their jobs in October 2022, the most...
How to Promote a Culture of Connection in the Ever-Changing Workplace
The importance of fostering connections in the workforce has never been more prevalent than this past year. From the recent trends of quiet quitting to flexible work environments after COVID to mental health care incentives, employees have demanded more from their workplace and human resource...
Surge of Swatting Attacks Targets Corporate Executives and Board Members
Swatters use data brokers and stolen information on the dark web to target C-suite and board members. Removing personal information from the web is the best way to minimize this risk. At around 8:45 pm on February 1, 2023, a caller to the Groveland, Massachusetts, 911 emergency...
Strategies Businesses Can Use to Retain Employees
Competitive compensation, professional development opportunities and flexible schedules are some of the tactics businesses can use to keep their employees. High employee turnover, with the associated drop in productivity and added expense of replacing workers, can hurt a business of any size....
Do Retention Bonuses Pay Off?
The use of retention bonuses — cash payments offered to employees as an incentive to stay on the job through a specified date or upon achievement of a specific milestone — is at an “all-time high,” with almost 60% of organizations making the investment, according to a recent study by World at...
Are You Avoiding a Difficult Conversation?
A number of years ago a mentor of mine said something really important to me. He told me that there is often one thing that stands between me and the kind of relationships I really want to have. When I asked what that was, he said, “It’s usually a ten-minute, sweaty-palmed conversation that you’re...
Integrity is Foundational to Leadership
In May of 2005, Andy Roddick, one of the top tennis players in the world at the time, was a favorite to win the Italian Masters tournament. Early on, Roddick’s skill was on full display: He beat his opponent Fernando Verdasco in the first set. He was winning the next set too; on the match point,...