News & Tips
Surge of Swatting Attacks Targets Corporate Executives and Board Members
Swatters use data brokers and stolen information on the dark web to target C-suite and board members. Removing personal information from the web is the best way to minimize this risk. At around 8:45 pm on February 1, 2023, a caller to the Groveland, Massachusetts, 911 emergency...
Strategies Businesses Can Use to Retain Employees
Competitive compensation, professional development opportunities and flexible schedules are some of the tactics businesses can use to keep their employees. High employee turnover, with the associated drop in productivity and added expense of replacing workers, can hurt a business of any size....
Do Retention Bonuses Pay Off?
The use of retention bonuses — cash payments offered to employees as an incentive to stay on the job through a specified date or upon achievement of a specific milestone — is at an “all-time high,” with almost 60% of organizations making the investment, according to a recent study by World at...
Are You Avoiding a Difficult Conversation?
A number of years ago a mentor of mine said something really important to me. He told me that there is often one thing that stands between me and the kind of relationships I really want to have. When I asked what that was, he said, “It’s usually a ten-minute, sweaty-palmed conversation that you’re...
Integrity is Foundational to Leadership
In May of 2005, Andy Roddick, one of the top tennis players in the world at the time, was a favorite to win the Italian Masters tournament. Early on, Roddick’s skill was on full display: He beat his opponent Fernando Verdasco in the first set. He was winning the next set too; on the match point,...
Don’t Scare Off Potential Hires with a Frustrating Application Process
Lauren Van Duyn has changed jobs only a handful of times in her 11-year career, but she remembers how painful it was to submit applications at certain employers. “Many times, I quit mid-application and went back to it later or just never came back to it,” Van Duyn, recruitment manager at HR tech...
Leading People with Steel or Velvet – A Critical Leadership Practice
Triple crown leaders—those who aspire to build excellent, ethical, and enduring organizations—have learned to go beyond their natural leadership style, flexing between what we call “steel and velvet,” the hard and soft edges of leadership, depending on the situation and the people involved. Steel...
Beware the Hazards of Email
It’s a lesson we have to relearn: tone and intent can easily get lost in translation. As we start the New Year trying to figure out new workplace arrangements (hybrid or not?) and tech innovations (bots like the AI-based ChatGPT), it’s important to remember a key lesson about one of the core...
9th Circuit Holds TCPA Autodialer Must Generate and Dial Random or Sequential Phone Numbers
The U.S. Court of Appeals for the Ninth Circuit recently affirmed the trial court’s dismissal of a putative class action suit brought under the federal Telephone Consumer Protection Act because another panel of the Ninth Circuit had previously held that an autodialer must generate and dial random...