by Christopher Rickman | Apr 23, 2024 | Training Bytes
Why do some representatives stand out more than others? Irene Hoheusle from ARM Compliance Business Solutions and Mike Gibb talk about what made the best collector she ever worked with special. Source:...
by Christopher Rickman | Apr 22, 2024 | Management
We all want to create quality learning, but without clearly defined goals from the business, we run the risk of developing learning scrap. Use the following questions to guide your conversations with your clients to set clear business markers at the start of your...
by Christopher Rickman | Apr 17, 2024 | Training Bytes
New representatives are trained to become proficient in a diverse range of knowledge and skills. Gordon Beck from Valor Intelligent Processing and Mike Gibb discuss where most collection training programs fall short. Source:...
by Christopher Rickman | Apr 15, 2024 | Business, Management
Training is key to a positive work environment, and measuring its effectiveness and alignment with company goals is crucial. By following these tips, companies can improve employee engagement and productivity. Shaping a Thriving Workplace Culture Today’s...
by Christopher Rickman | Apr 9, 2024 | Training Bytes
New representatives may wonder if they have what it takes to succeed. Gordon Beck from Valor Intelligent Processing and Mike Gibb discuss whether anyone can become a great collector. Source:...