by Christopher Rickman | Apr 17, 2024 | Training Bytes
New representatives are trained to become proficient in a diverse range of knowledge and skills. Gordon Beck from Valor Intelligent Processing and Mike Gibb discuss where most collection training programs fall short. Source:...
by Christopher Rickman | Apr 15, 2024 | Business, Management
Training is key to a positive work environment, and measuring its effectiveness and alignment with company goals is crucial. By following these tips, companies can improve employee engagement and productivity. Shaping a Thriving Workplace Culture Today’s...
by Christopher Rickman | Apr 9, 2024 | Training Bytes
New representatives may wonder if they have what it takes to succeed. Gordon Beck from Valor Intelligent Processing and Mike Gibb discuss whether anyone can become a great collector. Source:...
by Christopher Rickman | Apr 8, 2024 | Improvement, Performance
It is recognized that there are optimum times to learn and optimum pacing for that learning. The same is true for testing, but this is often ignored to the detriment of both the learning outcome and the credibility of the learning process. Testing Learning and...
by Christopher Rickman | Apr 5, 2024 | Webinars
Listen to the Webinar Recording or Download a Copy Below There is a new generation of individuals entering the workforce, and collection operations of any shape or size need to adjust their recruiting techniques and strategies to appeal to what this new generation...