by Christopher Rickman | Mar 11, 2019 | Employees, Management
This year, the unemployment rate in the U.S. hit a 49-year low of 3.7%. The demand for companies to retain top talent is intensifying. One report suggests that employee retention is the number one issue on the minds of CEOs today – not just in the U.S., but...
by Christopher Rickman | Mar 5, 2019 | Sales & Marketing
An absurdly easy tweak that turns a dud strategy into a magic bullet. I’m always looking for tactics and techniques that are quick to execute but have an outsized positive result. In all the years I’ve been in business, I have never found a...
by Christopher Rickman | Mar 5, 2019 | Collections
Recently, the owner of a collection agency reached out to me and shared a letter he had written to his local Congressman. The letter, which you can read excerpts of below, talks about the pains of dealing with frivolous lawsuits and the impact that defending against...
by Christopher Rickman | Mar 5, 2019 | Management
Failing to proactively take steps to protect your business from employee fraud schemes is like leaving the door to a vault holding your valuable assets unlocked and unguarded. Few entrepreneurs who run small enterprises ever consider the fact that their companies are...
by Christopher Rickman | Mar 5, 2019 | Performance
Insight is rarely handed to you on a silver platter. Einstein argued that genius was 99% perspiration and 1% inspiration. While we can acknowledge that luck plays a role, we often use that as a crutch to avoid doing what we can do to intelligently prepare for...