News & Tips
Why 74% of Employee Training Is Forgotten: The Forgetting Curve
Your team just completed a week-long training program. Thousands spent. Hours invested. Everyone’s certified. But here’s the bitter truth: within 48 hours, most of what they learned has already started to vanish. Research shows that employees retain approximately 25% of the information after two...
Training Bytes – Episode 119
Most clients expect strong recovery performance while ensuring that consumers are treated with professionalism and respect throughout the process. Jennifer Peck from The Stark Agency joins Mike Gibb to discuss how to balance customer service and collections. Source: AccountsRecovery.net
The Art of Spaced Learning: 4 Key Tips for Developing Impactful eLearning Courses
Isn't it wild how much the workplace has transformed in the last few years? With everything evolving so fast, the pressure to keep learning (and relearning) has never been higher. Now, think about this: When you design an eLearning course, you're aiming for real results. But what if it's not...
Training Bytes – Episode 118
Success depends upon previous preparation, and without such preparation, there is sure to be failure. Jennifer Peck from The Stark Agency joins Mike Gibb to discuss the one thing every collector should do before making a call. Source: AccountsRecovery.net
Best Practices in Corporate Training to Improve Employee Retention and Performance
Discover 10 best corporate training practices to boost performance, enhance retention, and build a future-ready, engaged workforce. Best Practices In Corporate Training In today's highly competitive business environment, companies are increasingly recognizing the importance of investing in human...
Training Bytes – Episode 117
In contrast to a fixed mindset, where individuals believe traits are innate and unchangeable, a growth mindset is the belief that intelligence, abilities, and talents can be developed through dedication, hard work, and persistence. People with this mindset view challenges as opportunities for...
Repetition and Reinforcement: The Dynamic Duo of eLearning for Enhanced Retention
In this article, we discuss the significance of repetition and reinforcement, explain the Ebbinghaus forgetting curve, and provide examples of how to implement repetition and reinforcement in eLearning and microlearning through quizzes. Why Are Repetition and Reinforcement Important? Repetition...
Training Bytes – Episode 116
They say practice makes perfect — and Jennifer Peck from The Stark Agency joins Mike Gibb to reveal the one skill collectors should be sharpening every single day. Source: AccountsRecovery.net
Forgetting is Failing: Reinforcement Learning—Workplace Learning that Doesn’t Fade Away
Without reinforcement, 90% of new knowledge from training is forgotten within a week. By using spaced repetition, retrieval practice, real-world application, and reflection, organizations can greatly improve workplace learning retention and performance. Here's how. Turn One-and-Done Training Into...