News & Tips
Owners Sued After Company Dissolved: New Ruling Highlights Why TCPA Liability Doesn’t Always Die With Company Making Calls
As we’ve covered repeatedly on TCPAWorld, one of the most unfair things about this whacky TCPAWorld of ours is that individual employees, officers, and directors of companies that violate the TCPA can be sued directly for conduct they took on behalf of their employer. So the CEO, the guy in charge...
Work-From-Home Conditions Require New Ways to Onboard Employees
What if we treated new employees like new customers? It's a provocative question worth considering. In a time when finding, hiring and retaining talented employees is harder than ever, we need to look at how little we spend to turn these employees into loyalists. It may take months or a year to...
7 Problems to Pay Attention to for the Biggest Payout With Your Business
No doubt you are working on many challenges daily, but are they the right things for your business? I hear too often from business owners and entrepreneurs that they are bombarded by so many requests and problems, that they have trouble sorting out the daily crises from opportunities with a major...
How Managers Confront Us/Them Thinking and Win
Us/them thinking comes naturally to everyone, even children. Imagine giving blue shirts to one group of children and yellow to another. Us/them thinking will animate perception quickly. Children think, ‘My group is better than your group.’ One researcher proved this. “Kids started to think the...
Don’t Hire a Former Employee Before Asking These Questions
Many employees are on the move, looking for that next opportunity. Perhaps they want a bigger challenge, more money, or believe they need to leave their current company to advance their career. But what if they leave your company and realize the new opportunity wasn’t as great as they thought, or...
U.S. Employment Costs Climb by a Solid 1% After Record Third-Quarter Gain
U.S. employment costs rose at a robust pace for a second straight quarter, wrapping up the strongest year of labor inflation in two decades as businesses competed for a limited supply of workers. The employment cost index, a broad gauge of wages and benefits, advanced 1% in the fourth quarter,...
Desperate for Workers, Small Companies Pump Up Health Coverage
New Orleans dining spot Boucherie heavily touts its new health-care plan when it recruits staff. Combined with a 30% pay hike, it’s helped the restaurant survive the Great Resignation and attract new workers. The two-site company, which includes fine dining Boucherie and the Bourrée at Boucherie...
These are the Workers You Especially Don’t Want to Lose and How to Get Them to Stay
A marketing leader at Ingram Micro North America maintains that retention strategies aimed at stopping the bleed or keeping the top brass fail to grasp what’s at least as scary. Everywhere you look, the specter of the Great Resignation looms large. Executives, navigating a business climate of...
How to Gossip Like a Leader
Everyone gossips. Slander and backstabbing are destructive, but there’s a healthy side to gossip. When you say, “Your reputation precedes you,” you acknowledge the power of gossip. Gossip is one reason businesses grow or fail. Researchers define gossip as talking about someone who isn’t present....