News & Tips

Bad Decisions Don’t Just Happen

A few years back, my team and I prepared for the launch of our new leadership product. We were excited. We even skipped a few key steps in our rush to market. We just knew we had something special. We messaged hundreds of thousands of people about the product, and when the launch was over, we’d...

read more

Take Your Virtual Meetings to the Next Level

By now, you’ve mastered virtual meetings. Right? The technology is humming, and everyone has fallen into a comfortable rhythm. But could that be the problem? One of the dangers of remote meetings is the predictable nature that many of them take on. Standard agendas. A short slide presentation. A...

read more

How Can I Make Sure My Team Meets Deadlines?

I get antsy when I haven't heard anything as a deadline nears. A reader asks: I manage a team of folks who often say they'll get something done, but then the deadline's in less than 48 hours and they have nothing sent to me yet (after an earlier reminder). How do I remind them to get things done...

read more

9 Questions to Think Like a Client and Win Big Deals

We talk a lot about empathy in business, but we don’t make the idea practical and tactical for salespeople, making it easy to execute. Thinking like a client can help you discover what they might need from you and how you can best help them. Here are nine questions that are worth answering, either...

read more

3 Things Overworked Managers Need to Stop Doing Today

Lethargy and laziness aren’t virtues. But overworked managers are their own worst enemy. 3 things overworked managers need to stop: #1. Stop doing people’s work for them. Suppose you’re asked how to do something. The overworked manager ends up doing the work. Why? You did the job before you were...

read more