News & Tips
Why Your Business Needs a Great Employee Training Program – and How to Implement One
Investing in employee training can lead to a high-performing team, a boost in company morale and a lower turnover rate. Here's how to get started. In today’s job market, most businesses are choosing between hiring for culture and hiring for skill. And culture seems to be winning. It makes sense....
4 Warning Signs of a Business That’s Destined to Fail
According to the Bureau of Labor Statistics, roughly 20% of small businesses fail within their first year. This can actually be quite an encouraging statistic though—after all, it means that the majority of businesses make it past that tough first year. But as time goes on, the chances for...
Consultative Selling Techniques: 6 Ways to Earn Trust and Sell More
A consultative selling approach is key to running a well-oiled sales team. To me, the difference between a traditional sales process and a consultative one looks a bit like the difference between a doctor and a therapist. What Is Consultative Selling? Rather than telling your prospects what they...
Why Constant Feedback Beats Annual Performance Reviews
I can remember my first job like it was yesterday (and not more than 25 years ago). They gave me an assignment that they said would take 3 months. I finished it in 2 weeks. What’s next? Every assignment they gave me took far less time than they estimated and soon I became a key part of the team I...
The Rise and Fall of TCPA Suits in the Sunshine State: How the Eleventh Circuit Court of Appeal Created and Destroyed a Cottage Litigation Industry in Florida
As I continue working through the 2019 TCPA Year-End Review—patience, friends—it dawns on me just how extraordinary a year 2019 was for TCPA litigation in the Eleventh Circuit Court of Appeal footprint. At the beginning of 2019, there seemed to be no safer jurisdiction to pursue a TCPA suit....
Before You Hire From the Competition, Read This
Before you recruit a rock-star employee from the competition, be sure to protect your company. In this tight labor market, employees are considering their options. A 2020 report by employee engagement platform Achievers found that roughly two-thirds of employees said they may leave their jobs in...
Forget the To-Do List and Use These 4 Techniques Instead to Maximize Your Productivity
If your 2020 goals included growing your business, staying more organized, and keeping on top of your own and your team's to-do list, keep reading. You might be going about this thing the wrong way. While in the beginning of the year it can be tempting to cling to the shiny new planners, project...
5 Steps to Take When That Lawsuit Comes Through the Door
Getting sued is irritating and frustrating, to say the least. You literally have, in most cases, 21 days from the time you are served to make many of the most critical decisions about the case. Is there any merit? Do you settle it? If needed, who do you hire for defense counsel? Do you have to...
What You Need to Prospect Successfully
One of the more challenging commitments you must gain in sales is the commitment for time. To obtain that commitment, you must prospect. You might ask yourself, “How do I prospect more effectively?” You make prospecting easier when you have a framework and a strategy that produces results. Here is...