News & Tips
Don’t Follow Your Gut (and What to Do Instead)
How should we make decisions in life? Dr. Gleb Tsipursky, a behavioral economist and cognitive neuroscientist, says that whatever you do, Never Go With Your Gut. It’s such bold advice that Dr. Tsipursky decided to make it the title of his latest book. In this interview, Dr. Tsipursky discusses his...
Your Cybersecurity Spring-Cleaning Checklist
Follow this comprehensive checklist to complete a cybersecurity spring-cleaning this season. For small business owners, tidying up your digital space means conducting a virtual sweep of your website and organization's security practices. I recommend that small business owners use the following...
Virtual Onboarding of Remote Workers More Important Than Ever
The power of connection during this time cannot be overstated. Most organizations have transitioned to remote work in response to the coronavirus pandemic, making completely virtual onboarding of new hires a necessity. But providing a superb onboarding experience virtually can be a challenge for...
25 Ways to Make Your Zoom Meetings Awesome!
Want to make a great first impression, sell more products and be the most memorable personality in every Zoom meeting? I don’t know about you, but I’ve been attending a record number of Zoom meetings and webinars lately, and most of them do not look or sound very good. In fact, they’re mostly...
Your Company Should Have a Podcast For Its Employees, Especially Now
Some of the greatest minds of our time, from Fortune 500 CEOs to startup founders to creative directors, are hosting podcasts. Matt Zelesko, the Chief Technology Officer of Comcast Cable, is one of them. On his podcast, Z Time, he talks candidly about his career, interviews other thought leaders,...
Preserve What Works: Principles of Communicating While Working Remotely
The abrupt shift to working from home means that many of us are rewriting the rules for business communications in real time. As we are figuring out what our new normal looks like, it's reasonable to feel overwhelmed, but it's also important to keep our wits about us and preserve the things we...
Dear Dan: I Have an Employee Who Makes Repeated Mistakes
Dear Dan, I have an employee who rushes through her work. I’ve tried to get her to slow down, but she is always worried about getting in trouble for not getting work done. She has never gotten into trouble for not getting work done while working for me. When she rushes, she makes mistakes on...
We Need Imagination Now More Than Ever
The idea of “crisis management” requires no explanation right now. Something unexpected and significant happens, and our first instincts are to defend against — and later to understand and manage — the disturbance to the status quo. The crisis is an unpredictable enemy to be tamed for the purpose...
My Principles of Company Building
Here’s a list of 20 values I’m going to remember as I build Write of Passage. Stay nimble: I want to keep the business small. I want to have a personal relationship with everybody I partner with. I have no plans to IPO or sell the business, so I'm going to build the kind of company I want to run...