Improve employee retention by having these three one-on-one meetings with your staff once a month. We all want to improve employee retention. The question is how? Our knee-jerk answers to this question can feel opaque. Pay, perks, and promotion opportunities could matter… but to what degree?...
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How to Recognize a Toxic Employee and the 3-Step Process for Addressing Them
The tips in this article will help you determine whether terminating or retaining a toxic employee is the right choice. As a business owner, you want to mold your workers into a dream team. Ideally, they will work together enthusiastically and give a rock star performance. But sometimes you may...
The People Who’d Rather Quit Than Give Up Remote Work
“I do not intend to ever again work in an office.” Offices are increasingly bringing their employees back on site, and some people just don’t want to go. We’ve heard rumblings for a while now that workers are quitting, or threatening to quit, if they can’t continue to work from home. That’s...
How to Keep Your Most Valued Employees During ‘The Great Resignation’
Companies that keep the best people on their team know that every employee's healthy work-life balance is different. In the spring of 2020, millions of people were losing their jobs as the pandemic shuttered entire industries and sectors. Individuals who remained employed craved job security, so...
Why People Lie at Work — And What to Do About It
When you’re a leader, you rely on your team members to tell you the truth so you can make thoughtful decisions and feel confident that you know what’s going on. Most of them repay your trust with truthfulness (marked, on occasion, with a bit of self-serving spin). But sometimes, you’re faced with...
9 Critical Strategies to Attract and Retain New Workers
If you can't find workers, you're not alone. At each keynote speech I give, I ask the audience to raise their hands if it's difficult to hire new employees. Just about everyone raises their hand. I then ask if they have trouble retaining them. Again, nearly everyone raises their hand. As the U.S....
How to Unlock Value from Your One-On-One Sessions
I'm consistently surprised by how few managers and executives have a game plan for their one-on-one sessions with team members. Just ask those people, as too many describe these sessions with the boss as infrequent or inconsistent, ineffective and, in some cases, intolerable. That's too bad. For...
What’s Next for America’s Workforce Post-COVID-19?
PwC’s Workforce Pulse Survey findings for March 24, 2021 After a year of change, employee priorities are shifting on location, benefits, and skills.As business leaders charge ahead with post-COVID-19 work plans, they’re relying on an energized, motivated, and skilled workforce to help them achieve...
Struggling to Retain Top Employees? A Benefits Refresh that Includes Financial Wellness Could be Key
There's a clear and meaningful correlation between employee engagement in their financial wellness benefit and retention. For organizations struggling to keep their top performers, here are some daunting numbers that equate to costly turnover from a recruiting, onboarding, and...
Performance Management
As leaders, our jobs are to maximize the performance of each individual and the organization. But, too often, we don’t take the time to really understand performance and what drives good/bad performance. Instead, we manage by the numbers or dashboards. If the numbers aren’t measuring up, we take...
How to Figure Out if Your Employee is Worth the Investment
These five styles of feedback response speak volumes about employee potential. One of your major responsibilities as a manager is to deliver constructive and actionable feedback to your team. It’s a critical part of your contribution to their professional growth and to the success of...
What to Do When Your Employee is Totally Checked Out
It’s frustrating when a member of your team has mentally checked out. In some cases, this person does only the bare minimum. In other cases, they fail to meet important deadlines, or they drop the ball on critical projects. How can you determine what’s going on? What can you do to address the...