First, understand the purpose of the conversation, which is trickier than it sounds. Your employee blows past a deadline. Again. Or they miss the mark in discussions with a client. Or they are driving their colleagues batty with unprofessional behavior. Whatever the problem, their performance is...
For a number of my executive coaching clients, it’s the time of year when they’re wrapping up annual performance review conversations. As is usually the case, some of those are easy and fun, and others are hard and stress-inducing. Whether they’re part of an annual cycle or, much more usefully, a...
Artificial intelligence can help hiring managers and recruiters discover talent, reducing the time it takes to get them onboard a company. But there are risks associated with a process often automated by a chatbot. Before employing artificial intelligence (AI) to find job candidates, Southwest...
There are four links in the chain of credibility. If one of them breaks, your credibility is broken — or was never secured in the first place. Whether you are an entrepreneur, manager, salesperson or any businessperson, having the trust of the people you serve is paramount. But you cannot earn...
The point isn’t asking employees to stay; it’s to discover what dissatisfactions they have that might lead them to leave their current job. Everyone is familiar with “exit interviews,” but the fierce competition for talent is leading many companies to take a more proactive step: “stay interviews.”...
Were a space alien to have visited the U.S. in late 2020, it might have gotten a very skewed idea about the employee-employer relationship in the world of corporate America. Companies were sending their white collar workers money to buy desks and chairs for their work-from-home offices, and gift...
Amazon employees on Tuesday continued to sound off about CEO Andy Jassy’s recently announced return-to-office mandate, including spamming an internal website with messages conveying their opposition to the new policy. Amazon tech workers created a Slack channel and drafted an internal petition...
Career change, promotion, pay, going back to school, and family circumstances are some of the reasons employees voluntarily leave organizations. The Great Resignation continued last year, although at a slower pace than in 2021. About 4 million people quit their jobs in October 2022, the most...
The importance of fostering connections in the workforce has never been more prevalent than this past year. From the recent trends of quiet quitting to flexible work environments after COVID to mental health care incentives, employees have demanded more from their workplace and human resource...
Despite early signs of a hiring cool-down in certain sectors, many business leaders are still reporting higher-than normal turnover. To combat this, many companies have turned to offering more competitive salaries and benefits packages, as well as flexibility in how, where, and when employees can...
Meetings can be useful, but only when meeting organizers aren’t doing these things. When it comes to common work complaints, “having too many meetings” often tops the list. But what if the problem isn’t meetings themselves? What if the planner and attendees are making them worse than they have to...
College degrees are a common signal for hiring managers. They’re better thought of as noise. So argues Dan Finnigan, whose career spanning many of the web’s largest early online hiring platforms — from CareerBuilder and HotJobs to a decade as CEO of Jobvite — led to him being called the “godfather...