News & Tips
An Open Letter From An Agency Owner to His Congressman
Recently, the owner of a collection agency reached out to me and shared a letter he had written to his local Congressman. The letter, which you can read excerpts of below, talks about the pains of dealing with frivolous lawsuits and the impact that defending against them, in terms of hirings that...
Some of Your Employees are Probably Stealing From You. Here are Five Ways to Put an End to It
Failing to proactively take steps to protect your business from employee fraud schemes is like leaving the door to a vault holding your valuable assets unlocked and unguarded. Few entrepreneurs who run small enterprises ever consider the fact that their companies are at risk of falling victim to...
How to Do Great Things
Insight is rarely handed to you on a silver platter. Einstein argued that genius was 99% perspiration and 1% inspiration. While we can acknowledge that luck plays a role, we often use that as a crutch to avoid doing what we can do to intelligently prepare for opportunities. We only get one life,...
14 Words You May Think You’re Using Correctly at Work but Aren’t
You want your colleagues to think you're bright and competent. But your weak word choice might be raising eyebrows and red flags. After all, people might not actually know what you're trying to say. Grammar rules were created to make communication clear. When you use words incorrectly, you can...
12 Ways You Can Prepare for Letting an Employee Go – and What Comes Next
It’s never easy to let an employee go, especially if they’ve been a loyal member of your team. Firing someone is sometimes unavoidable, though, so if you find yourself in this situation, you need to be prepared to handle it correctly. To help guide you, members of Young Entrepreneur Council were...
11 Things That Set the Best Sales Teams Apart From the Rest
The best sales teams seem to just do amazing things together. What differentiates them? Well, they do tend to work at some of the best companies, so there is that. But it’s more than that. A few factors that contribute to high-performing sales teams: High quota attainment. The best companies...
Managers, Consider These Things Before You Give Someone a Promotion
When employers promote workers to manager without training and support, the consequences are not good for anyone. It’s that time of year when leaders get together to hash out their strategic plan for next year. It’s the time when they look at who’s performing well, and who they should and...
18 Sales KPIs and Metrics to Grow Your Revenue Faster
There are many parts to a high-performing sales organization – the right people, processes and strategy, to start. But today, the underlying backbone of all of it is the right data as a foundation for customer acquisition. That’s not to say there’s no art to practicing sales. Much of what defines...
Don’t Yank the Chain of Command
Why It's Necessary for Organizations, and When to Make Exceptions A chain of command, or command hierarchy, is the relationship between personnel in terms of responsibility and authority. It’s a ready-made structure for delegation of authority to accomplish the organization’s mission. That’s true...