News & Tips
Meetings and Email Are Here to Stay, So Make the Most of Them
It’s popular to bash meetings and email as unproductive time sinks. By some accounts, pointless or poorly organized meetings cost the global economy billions of dollars a year. Corporate communications apps such as Microsoft Teams and Slack have attracted tens of millions of daily users by...
5 Things to Consider Before You Use Software to Monitor Remote Employees
There's nothing illegal about remotely monitoring your team with software applications. It's how you use them—and what you do with the data—that can get you into trouble. When the coronavirus forced non-essential businesses to close their doors in mid-March, U.S. employers began a sudden...
How to Deal With Toxic Complainers: Bobby Black-Hole
The Rolling Stones sang, “You can’t always get what you want.” You can’t always choose the people you work with either. But when you have a choice, avoid relationships with toxic complainers. Danger: Negative opinions are more powerful than positive. Hanging with negative people makes you a...
Let’s Stop Pretending That All Jobs Are Equally Valuable
Does your organization have a one-size-fits-all orientation toward recruiting? Or does it recruit based on an intentionally built recruiting strategy that is part of a larger organization strategy? That you should aim for the latter is fairly indisputable. But how your organizational strategy...
How Monitoring Collectors Has Changed While Working Remotely
The further away that collectors get from the office, the more closely that they need to be monitored, although for the most part, what they are being monitored for is largely the same as when they were in the office, according to a panel of executives who spoke on the topic recently during a...
Businesses Are Ready to Embrace Remote Work. Employees Aren’t Convinced
Two new surveys of people forced to go remote show productivity up, yet burnout close behind. Two new surveys show that teams forced into remote work during the pandemic are split on whether they want to continue working remotely going forward. However, in those same surveys, many business...
Cybersecurity: Half of Employees Admit They are Cutting Corners When Working from Home
Distractions while working from home, pressure to hit deadlines and using personal devices are all creating additional security risks for remote workers. Half of employees are cutting corners with regards to cybersecurity while working from home – and could be putting their organisation at risk of...
Judge Grants $65K in Fees for Defendants in FDCPA Case
A District Court judge in Oregon has awarded the defendants in a Fair Debt Collection Practices Act case more than $65,000 in fees and costs — about 40% of what was being sought — ruling that the plaintiff’s claims in her lawsuit were “clearly untenable” from the outset of the case. A copy of the...
Cybersecurity Warning: Hackers are Targeting Your Smartphone as Way Into the Company Network
Campaigns targeting smartphones have risen by a third in just a few months, warns security company. The number of phishing attacks targeting smartphones as the entry point for attempting to compromise enterprise networks has risen by more than a third over the course of just a few months. Analysis...