News & Tips
Why Constant Feedback Beats Annual Performance Reviews
I can remember my first job like it was yesterday (and not more than 25 years ago). They gave me an assignment that they said would take 3 months. I finished it in 2 weeks. What’s next? Every assignment they gave me took far less time than they estimated and soon I became a key part of the team I...
The Rise and Fall of TCPA Suits in the Sunshine State: How the Eleventh Circuit Court of Appeal Created and Destroyed a Cottage Litigation Industry in Florida
As I continue working through the 2019 TCPA Year-End Review—patience, friends—it dawns on me just how extraordinary a year 2019 was for TCPA litigation in the Eleventh Circuit Court of Appeal footprint. At the beginning of 2019, there seemed to be no safer jurisdiction to pursue a TCPA suit....
Before You Hire From the Competition, Read This
Before you recruit a rock-star employee from the competition, be sure to protect your company. In this tight labor market, employees are considering their options. A 2020 report by employee engagement platform Achievers found that roughly two-thirds of employees said they may leave their jobs in...
Forget the To-Do List and Use These 4 Techniques Instead to Maximize Your Productivity
If your 2020 goals included growing your business, staying more organized, and keeping on top of your own and your team's to-do list, keep reading. You might be going about this thing the wrong way. While in the beginning of the year it can be tempting to cling to the shiny new planners, project...
5 Steps to Take When That Lawsuit Comes Through the Door
Getting sued is irritating and frustrating, to say the least. You literally have, in most cases, 21 days from the time you are served to make many of the most critical decisions about the case. Is there any merit? Do you settle it? If needed, who do you hire for defense counsel? Do you have to...
What You Need to Prospect Successfully
One of the more challenging commitments you must gain in sales is the commitment for time. To obtain that commitment, you must prospect. You might ask yourself, “How do I prospect more effectively?” You make prospecting easier when you have a framework and a strategy that produces results. Here is...
Is it Time to Retire the Title of Manager?
In an era of endless disruption, the word feels increasingly dated. Every year, the professional wordsmiths and gatekeepers of various dictionaries announce their lists of new words deemed to be in sufficiently wide use as to warrant their blessing and inclusion. Among Merriam-Webster’s new...
8 Expressions Never to Use When Answering a Question
Fielding questions is a crucial communication skill. It’s important for job interviews, chats with your boss, dealing with clients, and virtually every workplace situation. But too often we sabotage ourselves by opening our answer with meaningless words. Sometimes we utter these expressions to...
This is the Best Method for Evaluating Someone’s Job Performance
Evaluating someone fairly can be tough. Here’s how you should approach the task. It might sound obvious, but it’s worth stating: Every time you evaluate something, you’re comparing it to something else. Sometimes, that comparison is overt—a product that is being sold for 25% off feels like a good...