News & Tips
Your Last One-On-One: What to Do Instead of an Exit Interview
My friend Philip James writes: “I am mildly annoyed you had no feedback for managers about how to get useful feedback out of the last meeting with a report. Fair! I wrote my previous piece on exit interviews from the perspective of the person who is leaving. I’ve heard from quite a few managers...
8 Client Onboarding Tips That Build Trust
Congrats! You’ve finally landed that big client. But before you can dive in and start working your magic, you need to build trust with your new client. After all, they’re entrusting you with a significant part of their business. Building trust begins before you start working together and continues...
Desirable Difficulties: When Harder is Better for Learning
A key strategy for getting better at things is hill-climbing. The idea is simple: try different things, keep doing the things that work, stop doing those that don’t. The strategy is named because you can envision it as finding the highest spot in a landscape filled with fog. You can’t necessarily...
Four Ways Companies Can Find the ‘Hidden Talent’
Employers want to hire faster; job seekers want to find jobs faster. Despite this mutual desire to improve the hiring cycle, we're seeing large steps back with applicant tracking systems that continue to filter deserving candidates out. Harvard Business School and Accenture recently released...
The Great Resignation Continues, as 44% of Workers Look for a New Job
Key Points: Forty-four percent of employees are “job seekers,” according to Willis Towers Watson’s 2022 Global Benefits Attitudes Survey. Data suggest the Great Resignation, a pandemic-era labor trend also known as the Great Reshuffle, is continuing. Over half of workers said higher pay was a top...
Seven Results-Driven Paid Strategies for B2B Marketing
Paid marketing is one of the most promising ways to promote your business. The various mediums for paid marketing include Google Ads, Bing Ads, Facebook Ads, LinkedIn Ads, etc., and you can generate significant results from them. However, paid marketing is a bit trickier for B2B than B2C, and you...
Boost Employee Retention for Your Business With These 4 Strategies
With labor shortages at an all-time high across a multitude of industries, decreasing employee turnover has never been more important. As the COVID-19 pandemic rages on almost two years later, businesses across the country are continuing to feel its effects. In particular, small businesses have...
CEOs Make or Break the Value of Advisory Boards
For decades, I’ve advised CEOs about advisory boards, from whether to create one to why they ultimately work. Truth be told, most don’t, not because they can’t be valuable, but because most CEOs fail to proactively identify, pursue, and realize their value. Here’s what’s crystal-clear: The value...
Sales Psychology: 3 Questions to Change How Buyers Think
The best sellers do more than just close sales. They reshape buyer thinking and drive change through the value they provide. We call this insight selling, and it hinges on the concept of cognitive reframing. What is Cognitive Reframing? “Cognitive reframing refers to the creation of alternative...