News & Tips
16 Coaching Techniques to Help Your Team Overcome Resistance to Change
Many humans are creatures of habit. They like their routine and feel uncomfortable or hesitant when that consistency is broken. However, change is often needed in the workplace, and it’s crucial to get your team onboard. There are many coaching techniques leaders can use to help overcome...
Here are 3 Ways Businesses Can Survive and Thrive Through COVID-19 and Beyond
Organizational agility was once desirable, but is now central to business survival. Digitization should not be seen as an acceptable solution to a problem, but rather grounds to change the business model creatively for the better. Cooperation with previously unlikely partners proffers a more...
How to Run an Effective Virtual Meeting: Stop Blaming Zoom!
Long before COVID-19 entered the scene, requiring a significant portion of work and work-related communication to go virtual, meetings were an all-too-frequent feature of the business landscape. Our pre-pandemic research found that 77% of employees reported spending 25% or more of their time in...
A 6-point Security Checkup For Working From Everywhere
No one has ever seen a year like 2020. These are unprecedented times for all of us — individuals, families, and organizations alike. As we continue adapting to the changing conditions, it is important for organizations to review the actions they have taken in response to the COVID-19 pandemic and...
Data Breach at Texas Billing and Collection Firm
The personal data of over a quarter of a million people has been exposed following a malicious hack perpetrated against a Texas billing and collection company. Houston-based company Benefit Recovery Specialists, Inc. (BRSI) discovered a data breach had occurred after detecting the installation of...
Phishing: Email Fraudsters are Impersonating Colleagues, Clients, and Vendors, Report Says
Nearly a third of professionals said they have to remediate email-based attacks every day, GreatHorn found. The latest form of business email phishing attacks involve impersonating familiar senders, a GreatHorn report found. More than a third (36%) of respondents said they are seeing email threats...
14 Critical First Steps to Solving a Problem
Problems come in many varied flavors in the world of business. Solving a problem means figuring out the best way to tackle it. Unfortunately, the biggest problem with entrepreneurs stuck in a singular mindset is that this mentality doesn’t allow for experimentation. In many cases, the first step...
Medical Debt Case Brings to Light Bona Fide Error Defense
ACA International supports defendants in case focused on liability under the FDCPA when a factual error leads to collection on an account. A federal appeals court reviewed a case involving the Fair Debt Collection Practices Act bona-fide-error defense on Monday, June 22. ACA International filed an...
What To Do When Your Mind Goes Blank
Let’s face it – because of the importance of public speaking, giving a speech involves a great deal of stress. This stress has a way of affecting each of us differently. However, there is one thing that can happen to any of us – our minds can go blank at exactly the wrong point in time. Just like...